NEW YORK — Cents has acquired Insight Systems, a business intelligence, dashboarding and reporting platform serving the garment care industry, in a move the company says will strengthen reporting capabilities for laundromat and drycleaning operators. Terms were not disclosed.
According to Cents, the acquisition will integrate Insight Systems’ reporting tools into the company’s software platform, providing operators with a centralized view of business performance. The technology is designed to consolidate information from multiple data sources, including third-party point-of-sale systems, allowing owners to monitor key operating metrics in one place.
Alongside the product integration, the Insight Systems team — including co-founders Wash Respess and Joe Patalano — will join Cents. The expanded team will focus on advancing software and payment solutions for drycleaning operations while continuing to support laundromat, route and self-service customers.
“We’ve always believed better decisions start with better data, and Wash, Joe, and the Insight Systems team built the best reporting and intelligence technology our industry has ever seen,” says Alex Jekowsky, co-founder and CEO of Cents. “Bringing Insight Systems into Cents means our laundromat customers get even more powerful tools to understand and grow their business, and it gives us the foundation to build something the drycleaning industry has never had.”
Existing Insight Systems customers will continue to receive uninterrupted service and support during the transition. The company serves more than 5,000 garment care locations and says its platform processes more than $1 billion in annual payments.
“I’ve seen dry cleaning from every angle: as an operator, as a product builder inside the software serving this industry, and as someone who set out to build what was missing,” says Respess, now general manager of Dry Cleaning for Cents. “What we built at Insight Systems is the foundation, and now, as part of Cents, we get to take it further. The industry has been waiting for this.”
For self-service laundry owners already using Cents, the company says the addition will provide greater visibility into store performance through industry-specific reporting and analytics.
The acquisition follows Cents’ $140 million Series C funding round completed earlier this year, which the company says is supporting continued investment in technology for the laundry industry.
This investment in dry cleaning does not come at the expense of Cents’ continued commitment to laundromats or to its self-service and route operators, Cents says.
“Cents raised capital to build best-in-class, dedicated products for each industry it serves, so that the experience of a laundromat owner and the experience of a dry cleaner are each bespoke, personal, and built for the way they actually run their business,” the company states.
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