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Developing Other Business to Co-Exist with Self-Service (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: Fewer service peaks/valleys on weekends means less competition for machines ...

Columns

Developing Other Business to Co-Exist with Self-Service (Part 2)

GLENDALE, Ariz. — Pointers from Paulie B: Don’t let adding service create a storage crisis ...
Columns

Developing Other Business to Co-Exist with Self-Service (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: How to do it without interfering with bread-and-butter customers ...

Eight Strategies to Help Solve Supply Chain Issues (Conclusion)

MINNEAPOLIS — Until parts/supplies/equipment shortages end, look for new ways of doing things ...
Eight Strategies to Help Solve Supply Chain Issues (Part 1)

MINNEAPOLIS — Ways to navigate around parts/supplies/equipment shortages, mitigate impact ...
Planning Your Laundry for Full-Service Work (Conclusion)

OSHKOSH, Wis. — Tips if aiming to better penetrate demographic and geographical service area ...
Planning Your Laundry for Full-Service Work (Part 1)

OSHKOSH, Wis. — Tips for designing or renovating store for operational diversity ...
Laundry Vend Pricing to Produce Peak Performance (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: Be able to advertise genuinely low price to get customers in door ...
Laundry Vend Pricing to Produce Peak Performance (Part 2)

GLENDALE, Ariz. — Pointers from Paulie B: Things to try when competitor opens nearby ...
Laundry Vend Pricing to Produce Peak Performance (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: The better your store’s condition, the higher you can afford to price it ...
Leveraging Shipping Cost Efficiencies (Conclusion)

BLAINE, Minn. — Each freight carrier option has advantages depending on needs: Victor ...
Leveraging Shipping Cost Efficiencies (Part 1)

BLAINE, Minn. — Navigating available options to meet your laundry’s delivery requirements ...
Using an Attendant Training Regimen That Sticks (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: Employee manual makes excellent reference tool for entire staff ...
Using an Attendant Training Regimen That Sticks (Part 2)

GLENDALE, Ariz. — Pointers from Paulie B: Clearly posting laundry’s rules leaves no room for excuses ...
Using an Attendant Training Regimen That Sticks (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: Repetition, shadowing aids in long-term learning ...
If I Had It to Do All Over Again... (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: Push past regret and believe in your abilities ...
If I Had It to Do All Over Again... (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: While happy to have survived in biz 41 years, author admits having regrets ...
Reaching Your Laundry’s Differing Demographics (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: Whether high income or less prosperous, there are opportunities ...
Reaching Your Laundry’s Differing Demographics (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: You could be missing out on attracting them all ...
Are You Turning Off Customers Without Realizing It? (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: When you’re no longer their choice, it’s time to find out why ...
Are You Turning Off Customers Without Realizing It? (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: Complaints bring problems you don’t see to light ...
The Excitement and Fear of Being a ‘Newbie’ (Conclusion)

GLENDALE, Ariz. — Pointers from Paulie B: And the No. 1 mistake to avoid making is... ...
The Excitement and Fear of Being a ‘Newbie’ (Part 1)

GLENDALE, Ariz. — Pointers from Paulie B: Mistakes to be avoided by investors, new store owners ...

Latest Podcast

For six days in 2020, a large cast and crew took over Majers Coin Laundry to film scenes for "Everything Everywhere All at Once." The sci-fi dramedy released in 2022 won seven Academy Awards earlier this year, making the laundromat part of cinematic history. Store owner Kenny Majers recounts his laborious but moving experience.

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