Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at dancinghill@gmail.com.

Raise Your Flag and Be a Marketeer

PEMBROKE, Mass. — Marketing is often given short shrift in the self-...

The Bottom Line: Every Customer Matters

PEMBROKE, Mass — A regular (recurring) customer brings in $500 volume a...

A Bahamian Fact-Finding Holiday

PEMBROKE, Mass. — So, what will you do on vacation? The last time I went...

Is Your Coin Laundry’s Signage Effective?

PEMBROKE, Mass. — Signage counts. A driver passing your Laundromat fails...

Parking: Make Your Case for the Space

PEMBROKE, Mass. — In my small town, there are six coffee shops. One...

Coin Laundry Employee Development Takes Time, Worth Effort

PEMBROKE, Mass. — You hire a new staffer and put her through your training...

Share Coin Laundry Profit Through Employee Bonuses

PEMBROKE, Mass. — Most coin laundry owners don’t give Christmas bonuses to...

When the Taxman Comes (Conclusion)

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

When the Taxman Comes (Part 1)

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

Make Owning Chain of Coin Laundries Your Goal

PEMBROKE, Mass. — Data shows that 35% of Laundromat operators own multiple...

Coin-Op Owners: Know Your Operating Numbers

PEMBROKE, Mass. — Your Laundromat’s operating numbers should be as easy...

Cautious, Customer-Friendly Collections

PEMBROKE, Mass. — I was in a Laundromat one busy Saturday morning when the...

Leading a Purposeful Life

PEMBROKE, Mass. — Everything I’ve written over the years has suggested...

Your Coin-Op Attendant as Teacher

PEMBROKE, Mass. — You view your attendant as a general factotum,...

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