Howard Scott

H&R Block

Industry Writer, Drycleaning Consultant, and H&R Block Tax Preparer

Howard Scott is a longtime industry writer and drycleaning consultant, and an H&R Block tax preparer specializing in small businesses. He welcomes questions and comments, and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359.

Knowing About Drycleaning Can Make Your Extra Services Stand Out

If you offer drop-off drycleaning or are thinking about handling...

Put the Power of Word of Mouth to Good Use

Everyone knows that word-of-mouth advertising is the best form of winning...

Be Skeptical of Expert Advice

A major ($16 million in sales) drycleaning and Laundromat corporation...

Poor Communication Skills Can Hurt Your Laundry Business

How many times a day do you hear the word “huh?” Is “Say what?” a common...

Events Put Your Store on the Map

Most people probably don’t tie the words “event” and “self-service laundry...

Working on the Outside

Most people probably like the fact that they leave work at 5 p.m. or so...

Training Sets the Tone: Novice Employees Can Benefit from a Training Guide

I recently observed a coin laundry owner training a new staffer. I watched...

Some Simple Ratios Can Help Form a Snapshot of Your Store

Simple guidelines can be just the thing to obtain a memorable snapshot of...

Help Your Customers: A Little Cleaning Knowledge Goes a Long Way

Your service helps customers clean their clothes. Why not give them tips...

Running a Coin Laundry in the Big Apple

During a recent five-day trip to New York City, I spent part of time...

When a Competing Store Closes, Be Aggressive

A competitor is going out of business next week. Its downfall started six...

Make Sure to Use All of Your Accountant’s Skills

Most laundry owners use their accountants as narrowly focused clerks who...

Challenging the Absentee Owner: Take Advantage of Being at the Store

You’re currently running one coin laundry, and may be spending more than...

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