Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments, and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359.

Now Hiring: Keep Those Interview Questions Coming

PEMBROKE, Mass. — You need to hire a staffer, but how do you go about the...

Store Traffic: Finding a Better Balance

PEMBROKE, Mass. — Sometimes, your store is overly busy. Other times, it...

Know Customers or No Customers?

PEMBROKE, Mass. — You’ve heard the expression, “Know your customer.” But...

How to Handle a Tax Audit

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Offering Kid-Friendly Environment is Important, Needed Service

PEMBROKE, Mass. — Kids come into the Laundromat with their parents. Often...

Ol’ Flyer Can Still Work Its Magic

PEMBROKE, Mass. — Want to do something to perk up your business without...

What Will Your Obituary Say About You?

PEMBROKE, Mass. — This is not a column from which you are going to learn...

Laundry Financing Can Be Had for Good Investment

PEMBROKE, Mass. — Laundromateurs tell me if they only could get their...

Laugh, and the World Will Launder at Your Store

PEMBROKE, Mass. — Humor and a coin laundry doesn’t exactly sound like a...

Distributor Relationship Advice

PEMBROKE, Mass. — One of the pivotal relationships for your business is...

Family Business Can Mean Trouble

PEMBROKE, Mass. — As many of you don’t reside in Massachusetts, I thought...

Grow Your Laundry One Little Idea at a Time

PEMBROKE, Mass. — Just like your business grows one customer at a time,...

Mayflower Does Right by Its Customers

PLYMOUTH, Mass. — At Mayflower Laundry, located in a former shopping...

Flushing Out the Restroom Issue (Part 2 of 2)

PEMBROKE, Mass. — Let’s examine a delicate subject: the bathroom for...

Flushing Out the Restroom Issue (Part 1 of 2)

PEMBROKE, Mass. — Let’s examine a delicate subject: the bathroom for...

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