Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at dancinghill@gmail.com.

Share Coin Laundry Profit Through Employee Bonuses

PEMBROKE, Mass. — Most coin laundry owners don’t give Christmas bonuses to...

When the Taxman Comes (Conclusion)

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

When the Taxman Comes (Part 1)

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

Make Owning Chain of Coin Laundries Your Goal

PEMBROKE, Mass. — Data shows that 35% of Laundromat operators own multiple...

Coin-Op Owners: Know Your Operating Numbers

PEMBROKE, Mass. — Your Laundromat’s operating numbers should be as easy...

Cautious, Customer-Friendly Collections

PEMBROKE, Mass. — I was in a Laundromat one busy Saturday morning when the...

Leading a Purposeful Life

PEMBROKE, Mass. — Everything I’ve written over the years has suggested...

Your Coin-Op Attendant as Teacher

PEMBROKE, Mass. — You view your attendant as a general factotum,...

How Are Your Coin Laundry Sales … and Why?

PEMBROKE, Mass. — Are my sales up or down? It’s a question you must ask...

Now Hiring: Keep Those Interview Questions Coming

PEMBROKE, Mass. — You need to hire a staffer, but how do you go about the...

Store Traffic: Finding a Better Balance

PEMBROKE, Mass. — Sometimes, your store is overly busy. Other times, it...

Know Customers or No Customers?

PEMBROKE, Mass. — You’ve heard the expression, “Know your customer.” But...

How to Handle a Tax Audit

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Offering Kid-Friendly Environment is Important, Needed Service

PEMBROKE, Mass. — Kids come into the Laundromat with their parents. Often...

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