Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at dancinghill@gmail.com.

Is Your Coin Laundry’s Storefront Memorable?

PEMBROKE, Mass. — When someone walks by your coin laundry, will they turn...

If You Don’t Brag About Your Laundry Business, Who Will?

PEMBROKE, Mass. — In a slow supermarket line the other day, I began...

Does Your Coin Laundry’s Name Stand Out? (Conclusion)

PEMBROKE, Mass. — Best Laundromat. The Finest Laundry. Super Wash Coin-Op...

Does Your Coin Laundry’s Name Stand Out? (Part 1)

PEMBROKE, Mass. — Best Laundromat. The Finest Laundry. Super Wash Coin-Op...

Proper Procedures for Managing Customer Complaints (Conclusion)

PEMBROKE, Mass. — You have a partially unattended store that has a box for...

Proper Procedures for Managing Customer Complaints (Part 1)

PEMBROKE, Mass. — You have a partially unattended store that has a box for...

Demand Top Employees for Your Coin Laundry (Conclusion)

PEMBROKE, Mass. — The Laundromat industry has typically not had top-...

Demand Top Employees for Your Coin Laundry (Part 1)

PEMBROKE, Mass. — The Laundromat industry has typically not had top-...

Suggestions for an Inexpensive Laundry Makeover (Conclusion)

PEMBROKE, Mass. — A person I know took over a Laundromat and asked me to...

Suggestions for an Inexpensive Laundry Makeover (Part 1)

PEMBROKE, Mass. — A person I know took over a Laundromat and asked me to...

Understanding Taxable Expenses (Conclusion)

PEMBROKE, Mass. — The time to do our taxes is once again upon us. Very few...

Understanding Taxable Expenses (Part 1)

PEMBROKE, Mass. — The time to do our taxes is once again upon us. Very few...

How to Better Involve Your Accountant (Conclusion)

PEMBROKE, Mass. — You bring your books to your accountant at the end of...

How to Better Involve Your Accountant (Part 1)

PEMBROKE, Mass. — You bring your books to your accountant at the end of...

What Will Make a Customer Want to Switch? (Conclusion)

PEMBROKE, Mass. — Did you ever think about the question in the headline?...

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