Howard Scott

Industry Writer and Drycleaning Consultant

Howard Scott is a longtime industry writer and drycleaning consultant. He welcomes questions and comments and can be reached by writing Howard Scott, Dancing Hill, Pembroke, MA 02359; by calling 781-293-9027; or via e-mail at dancinghill@gmail.com.

Sales are Up, Profits are Down—But Why?

PEMBROKE, Mass. — Your Laundromat had a good year. Sales rose 4%....

Profiting from a Captive Audience

PEMBROKE, Mass. — Let’s think out of the box for a minute. Your business...

Clearing Up Some Tax Misconceptions (Conclusion)

PEMBROKE, Mass. — I’ve been preparing tax returns professionally for more...

Clearing Up Some Tax Misconceptions (Part 1)

PEMBROKE, Mass. — I’ve been preparing tax returns professionally for more...

WashClub’s Business Model: One App, No Waiting (Conclusion)

PEMBROKE, Mass. — The industry model is that you set up a Laundromat and...

WashClub’s Business Model: One App, No Waiting (Part 1)

PEMBROKE, Mass. — The industry model is that you set up a Laundromat and...

The ‘Unlimited’ Potential of Wash/Dry/Fold (Conclusion)

PEMBROKE, Mass. — Every person could be a wash/dry/fold customer. Not just...

The ‘Unlimited’ Potential of Wash/Dry/Fold (Part 1)

PEMBROKE, Mass. — Every person could be a wash/dry/fold customer. Not just...

Should Your Laundry Be Open 24 Hours?

PEMBROKE, Mass. — Should the Laundromat be open 24 hours a day? Certainly...

Is Your Coin Laundry’s Storefront Memorable?

PEMBROKE, Mass. — When someone walks by your coin laundry, will they turn...

If You Don’t Brag About Your Laundry Business, Who Will?

PEMBROKE, Mass. — In a slow supermarket line the other day, I began...

Does Your Coin Laundry’s Name Stand Out? (Conclusion)

PEMBROKE, Mass. — Best Laundromat. The Finest Laundry. Super Wash Coin-Op...

Does Your Coin Laundry’s Name Stand Out? (Part 1)

PEMBROKE, Mass. — Best Laundromat. The Finest Laundry. Super Wash Coin-Op...

Proper Procedures for Managing Customer Complaints (Conclusion)

PEMBROKE, Mass. — You have a partially unattended store that has a box for...

Proper Procedures for Managing Customer Complaints (Part 1)

PEMBROKE, Mass. — You have a partially unattended store that has a box for...

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