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New Faces in CSC ServiceWorks Executive Leadership

Appoints Castellanos CEO, promotes Cloninger to COO

MELVILLE, N.Y. — CSC ServiceWorks, which provides multi-family housing and commercial laundry solutions, reports there have been recent changes to its Executive Leadership Team.

The Board of Directors has appointed Rod Castellanos as CEO, effective in May. This comes from a growing confidence in demonstrated results, and a recognition that fresh perspectives improve outcomes, the company says.

Castellanos had served as co-CEO and board member since November 2022, and has held several roles within the company since 2017, including chief operating officer.

“I am honored to lead CSC into our next era of growth as a leading consumer services platform company,” he says. “As an industry leader, you must be obsessed with delivering great experiences for millions of customers who rely on your services each day. I promise that we will put customer needs at the center of everything we do.”

Andrew Cloninger has been promoted to chief operating officer and will report directly to Castellanos. Cloninger is responsible for ensuring operational excellence across the country through CSC’s One Operating Model initiative.

Cloninger has been with CSC for more than 22 years, having served previously as vice president of sales, senior vice president of the Southeast Region, and most recently senior vice president of field operations, where he led cross-functional teams responsible for regional operations, operational excellence, and asset protection.

CSC has also promoted Eric Rasmussen to chief sales officer, responsible for leading the company’s commercial, customer service and marketing teams. He joined CSC in 2018 and most recently served as senior vice president of sales.

“I am eager to expand our platform and find new ways to service our multi-family housing and convenience store customers,” he says. “We have established strategic partnerships and technologies that unlock services like wash and fold laundry and consumer product offerings that move us beyond the laundry room and air service station.”

Sal Niola has served as chief financial officer since 2022, leading CSC’s financial strategy, accounting, treasury, and corporate financial reporting. He brought over 20 years of financial and accounting experience across multiple industries when he joined CSC in 2016.

Mike Catanzaro has been promoted to chief people officer and reports directly to Castellanos to ensure that CSC’s human systems deliver company results. He joined CSC in 2017 and most recently was senior vice president of HR and Talent Management, leading employee relations, performance, change management, and leadership development.

“Our portfolio reaches more than 100 million consumers per year,” says Castellanos. “Our leadership and front-line teams are re-energized to innovate and provide best-in-class service and new amenities to our clients and consumers through people and technology.”

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Have a question or comment? E-mail our editor Bruce Beggs at [email protected].