CHICAGO — Holiday-inspired poll results ID scary scenarios, areas of thankfulness ...

CHICAGO — 67.7% say year-to-year total business better in 2019 compared to 2018 ...

CHICAGO — Some refund or restart machine without questioning, others want to see proof of problem first ...

CHICAGO — Frequent cleaning/sanitizing, limiting self-service customers becoming norm during pandemic ...

CHICAGO — 36% of respondents say they plan to acquire new equipment in 2020 ...

CHICAGO — 58.6% of survey respondents have raised washer prices, or intend to, by year’s end ...

CHICAGO — 53.7% of store owners saw higher drop-off service biz last year ...

CHICAGO — Latest analysis continues to reflect industry’s strength ...

CHICAGO — Customer service, management, maintenance get similar support as ‘greatest strength’ ...

CHICAGO — 2019 sales projections: 56.3% expect year’s sales to surpass 2018’s ...

CHICAGO — Average new self-service laundry, 2018: 3.1 top loaders, 26.5 front loaders, 27.8 dryer pockets, 2,948 square feet ...

CHICAGO — 56.3% say year-to-year total business was better in 2018 compared to 2017 ...

CHICAGO — Vast majority of respondents attended New Orleans show at least three days ...

CHICAGO — ‘Social Media Marketing & Measurement’ session generating most pre-show interest among respondents ...

CHICAGO — 44% of respondents say they plan to acquire new equipment in 2019 ...

CHICAGO — 49.1% of survey respondents have raised washer prices, or intend to, by year’s end ...

CHICAGO — 58.1% of store owners saw higher drop-off service biz in 2018 ...

CHICAGO — 81.5% of store owners report boost in 2018 self-service business ...

CHICAGO — Most respondents attribute better performance to increased customer base ...

CHICAGO — 2018 sales projections: 56.3% expect year’s sales to surpass 2017’s ...