2021-2022 State of the Industry Survey (Part 3) CHICAGO — 71.7% of operators have raised washer vend prices, or plan to, this year ...
2021-2022 State of the Industry Survey (Part 2) CHICAGO — Drop-off service pricing range: $1.50 to $3.50 per pound ...
2021-2022 State of the Industry Survey (Part 1) CHICAGO — Bouncing back from pandemic plunge in a BIG way ...
Your Views Survey: Store Greatness Often Linked to Cleanliness CHICAGO — Equipment mix/numbers, owner/employee demeanor also contribute to store rating ...
Survey: Self-Service Laundries No Stranger to Staffing Challenges CHICAGO — Nearly 40% of stores are understaffed, owners say ...
Annual Distributor Survey: Pandemic Economy Puts Dent in 2020 Business (Conclusion) CHICAGO — 2021 sales projections: 56.5% expect year’s sales to surpass 2020’s ...
Annual Distributor Survey: Pandemic Economy Puts Dent in 2020 Business (Part 2) CHICAGO — Average new self-service laundry: 2.4 top loaders, 28.5 front loaders, 33.5 dryer pockets, 2,845 square feet ...
Annual Distributor Survey: Pandemic Economy Puts Dent in 2020 Business (Part 1) CHICAGO — 45.5% say year-over-year total business better last year compared to 2019 ...
Many Laundry Owners Say Business Activity on Rise: Survey CHICAGO — Large share believes it’s ‘better positioned’ for post-pandemic future ...
Survey: Most Laundromat Owners Believe Customers Rate Their Stores Highly CHICAGO — At many, cleanliness is first thing that customers compliment ...
2020-2021 State of the Self-Service Laundry Industry (Conclusion) CHICAGO — 45.8% of operators purchased at least one piece of equipment last year ...
2020-2021 State of the Self-Service Laundry Industry (Part 3) CHICAGO — 47.5% of operators have raised washer prices, or intend to by end of year ...
2020-2021 State of the Self-Service Laundry Industry (Part 2) CHICAGO — Average turns per day: 3.3 for top loaders, 4.2 for front loaders ...
2020-2021 State of the Self-Service Laundry Industry (Part 1) CHICAGO — Endures pandemic downturn but many operators predict better biz this year ...
Survey: Most Happy with Distributor but Satisfaction During Pandemic Not as Clear-cut CHICAGO — Parts ordering/requests tops list of services that many store owners rely on ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Conclusion) CHICAGO — 2020 sales projections: 32.3% expect year’s sales to surpass 2019’s ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 2) CHICAGO — Average new self-service laundry, 2019: 1.9 top loaders, 30.3 front loaders, 34.4 dryer pockets, 2,990 square feet ...
Survey: Face Fears, Steer Clear of ‘Turkeys’ in Vended Laundries CHICAGO — Holiday-inspired poll results ID scary scenarios, areas of thankfulness ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 1) CHICAGO — 67.7% say year-to-year total business better in 2019 compared to 2018 ...
Handling of Refunds Varies by Laundry Owner: Survey CHICAGO — Some refund or restart machine without questioning, others want to see proof of problem first ...