Data

Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 2)

CHICAGO — Average new self-service laundry, 2019: 1.9 top loaders, 30.3 front loaders, 34.4 dryer pockets, 2,990 square feet ...
Survey: Face Fears, Steer Clear of ‘Turkeys’ in Vended Laundries

CHICAGO — Holiday-inspired poll results ID scary scenarios, areas of thankfulness ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 1)

CHICAGO — 67.7% say year-to-year total business better in 2019 compared to 2018 ...
Handling of Refunds Varies by Laundry Owner: Survey

CHICAGO — Some refund or restart machine without questioning, others want to see proof of problem first ...
Laundry Owners Take Pride in Offering ‘Essential’ Service: Survey

CHICAGO — Frequent cleaning/sanitizing, limiting self-service customers becoming norm during pandemic ...
2019-20 State of the Self-Service Laundry Industry (Conclusion)

CHICAGO — 36% of respondents say they plan to acquire new equipment in 2020 ...
2019-20 State of the Self-Service Laundry Industry (Part 3)

CHICAGO — 58.6% of survey respondents have raised washer prices, or intend to, by year’s end ...
2019-20 State of the Self-Service Laundry Industry (Part 2)

CHICAGO — 53.7% of store owners saw higher drop-off service biz last year ...
2019-20 State of the Self-Service Laundry Industry (Part 1)

CHICAGO — Latest analysis continues to reflect industry’s strength ...
No Clear Favorite Among Laundry Ownership Skills: Survey

CHICAGO — Customer service, management, maintenance get similar support as ‘greatest strength’ ...
Annual Distributor Survey Shows Business Bump for Majority (Conclusion)

CHICAGO — 2019 sales projections: 56.3% expect year’s sales to surpass 2018’s ...
Annual Distributor Survey Shows Business Bump for Majority (Part 2)

CHICAGO — Average new self-service laundry, 2018: 3.1 top loaders, 26.5 front loaders, 27.8 dryer pockets, 2,948 square feet ...
Annual Distributor Survey Shows Business Bump for Majority (Part 1)

CHICAGO — 56.3% say year-to-year total business was better in 2018 compared to 2017 ...
Survey: Clean 2019 Attendees ‘Highly Likely’ to Patronize Exhibitors

CHICAGO — Vast majority of respondents attended New Orleans show at least three days ...
Survey: Clean Show Offers Much to Those Who Attend

CHICAGO — ‘Social Media Marketing & Measurement’ session generating most pre-show interest among respondents ...
2018-19 State of the Self-Service Laundry Industry (Conclusion)

CHICAGO — 44% of respondents say they plan to acquire new equipment in 2019 ...
2018-19 State of the Self-Service Laundry Industry (Part 3)

CHICAGO — 49.1% of survey respondents have raised washer prices, or intend to, by year’s end ...
2018-19 State of the Self-Service Laundry Industry (Part 2)

CHICAGO — 58.1% of store owners saw higher drop-off service biz in 2018 ...
2018-19 State of the Self-Service Laundry Industry (Part 1)

CHICAGO — 81.5% of store owners report boost in 2018 self-service business ...
Year-Over-Year Laundry Sales Up for Many: Survey

CHICAGO — Most respondents attribute better performance to increased customer base ...

Latest Podcast

In a truly competitive job market, a laundromat owner's ability to hire well has never been more vital. Multi-store owners Jim Radovic and Tim Gill share their approaches to hiring and retaining good workers in this episode.

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