2020-2021 State of the Self-Service Laundry Industry (Part 1) CHICAGO — Endures pandemic downturn but many operators predict better biz this year ...
Survey: Most Happy with Distributor but Satisfaction During Pandemic Not as Clear-cut CHICAGO — Parts ordering/requests tops list of services that many store owners rely on ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Conclusion) CHICAGO — 2020 sales projections: 32.3% expect year’s sales to surpass 2019’s ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 2) CHICAGO — Average new self-service laundry, 2019: 1.9 top loaders, 30.3 front loaders, 34.4 dryer pockets, 2,990 square feet ...
Survey: Face Fears, Steer Clear of ‘Turkeys’ in Vended Laundries CHICAGO — Holiday-inspired poll results ID scary scenarios, areas of thankfulness ...
Annual Distributor Survey: Share Seeing Better Biz Grows for 2nd Straight Year (Part 1) CHICAGO — 67.7% say year-to-year total business better in 2019 compared to 2018 ...
Handling of Refunds Varies by Laundry Owner: Survey CHICAGO — Some refund or restart machine without questioning, others want to see proof of problem first ...
Laundry Owners Take Pride in Offering ‘Essential’ Service: Survey CHICAGO — Frequent cleaning/sanitizing, limiting self-service customers becoming norm during pandemic ...
2019-20 State of the Self-Service Laundry Industry (Conclusion) CHICAGO — 36% of respondents say they plan to acquire new equipment in 2020 ...
2019-20 State of the Self-Service Laundry Industry (Part 3) CHICAGO — 58.6% of survey respondents have raised washer prices, or intend to, by year’s end ...
2019-20 State of the Self-Service Laundry Industry (Part 2) CHICAGO — 53.7% of store owners saw higher drop-off service biz last year ...
2019-20 State of the Self-Service Laundry Industry (Part 1) CHICAGO — Latest analysis continues to reflect industry’s strength ...
No Clear Favorite Among Laundry Ownership Skills: Survey CHICAGO — Customer service, management, maintenance get similar support as ‘greatest strength’ ...
Annual Distributor Survey Shows Business Bump for Majority (Conclusion) CHICAGO — 2019 sales projections: 56.3% expect year’s sales to surpass 2018’s ...
Annual Distributor Survey Shows Business Bump for Majority (Part 2) CHICAGO — Average new self-service laundry, 2018: 3.1 top loaders, 26.5 front loaders, 27.8 dryer pockets, 2,948 square feet ...
Annual Distributor Survey Shows Business Bump for Majority (Part 1) CHICAGO — 56.3% say year-to-year total business was better in 2018 compared to 2017 ...
Survey: Clean 2019 Attendees ‘Highly Likely’ to Patronize Exhibitors CHICAGO — Vast majority of respondents attended New Orleans show at least three days ...
Survey: Clean Show Offers Much to Those Who Attend CHICAGO — ‘Social Media Marketing & Measurement’ session generating most pre-show interest among respondents ...
2018-19 State of the Self-Service Laundry Industry (Conclusion) CHICAGO — 44% of respondents say they plan to acquire new equipment in 2019 ...
2018-19 State of the Self-Service Laundry Industry (Part 3) CHICAGO — 49.1% of survey respondents have raised washer prices, or intend to, by year’s end ...