Podcasts
Diving into Diversification
Brendan Ristaino, sales manager for distributor Yankee Equipment, examines revenue-producing extra-profit centers that best complement a vended laundry business.
Slow-Day Turnaround
Adjunct professor of business studies and laundry owner Cathy Neilley talks tactics to try to pick up business on a store’s “slow” days.
Evaluating Stores for Sale
Contemplating buying a store for sale? In this episode, Tod Sorensen of Girbau North America and Continental Girbau West breaks down the criteria you can use to decide if acquiring a certain existing laundry would be a good investment.
Answering the Competition
Cincinnati multi-store owner Dave Menz discusses how to respond when a new competitor enters the local market.
Replacement Parts
What should every self-service laundry keep on hand in the event a piece of equipment goes down? Greg Reese of CLEC Distribution talks hoses, valves, igniters and more in this episode.
Building Customer Loyalty
Promotions and incentives are often used to draw customers to a laundry. Matt Miller, president of equipment distributor Coin-O-Matic, envisions a more comprehensive loyalty-building approach.
Attended vs. Unattended
There’s no magic formula when it comes to choosing a coin laundry’s operational model but certain factors can affect the call. Mike Enz from Dexter distributor Laundry One compares and contrasts the two.
Having a Disaster Recovery Plan
With a disaster recovery plan in place, a laundry can be ready to cope with fire, severe weather or other incident and return to operation as quickly as possible. Robert “Bo” Steiner, district director at the U.S. Small Business Administration, talks planning strategy and execution.
Maximizing Your Coin Laundry’s Value
When it comes to boosting a store’s value, certain factors have stood the test of time. Industry veteran John Vassiliades, who’s brokered the sales of over 1,000 coin laundries, explains.
Staffing Your Laundromat
Michael Finkelstein, whose Associated Services Corp. operates a large chain of laundries in the Southeast, discusses techniques for hiring and keeping good laundry attendants.
Successfully Marketing Your Coin Laundry on a Budget
Dennis Diaz, president of digital marketing firm Spynr, talks effectively promoting your laundry business using social media and some old-school basics.
Perfecting Your Equipment Mix
Joel Jorgensen, vice president of sales for Continental Girbau Inc., weighs equipment mix and discusses getting it just right so your store can reap the maximum revenue per square foot.
Managing Multiple Coin Laundries
Multi-store owner Luke Williford of The Wash House Inc. discusses best practices for making the jump to Store No. 2 and beyond.
Drop-Off Service Do’s and Don’ts
Fluff-and-fold can be a profitable service addition if handled properly. Consultant/trainer Beverly Kay Blank shares her drop-off do’s and don’ts in this episode.
The Man Behind the Clean Show
Retiring show manager John Riddle talks Clean history and reminisces about his long career, including his time in pro baseball, stadium management, rodeo production, and more.
Making the Most of Vended Laundry Technology
Scott Chiavetta, chief information officer for Alliance Laundry Systems, examines leveraging equipment and data-gathering systems to boost store operations and build customer relationships.
Laundromat Dryer Care and Maintenance
Maintaining your store’s dryers properly helps prevent service issues, controls utilities cost, and lowers fire risk. ADC’s Joe Carrita, representing Whirlpool Corporation Commercial Laundry, outlines best practices in this episode.
Can’t-Miss Site Selection Strategies
Bryan Maxwell, from distributor Western State Design, surveys the landscape and talks factors to consider when choosing the ideal location for your Laundromat.
Getting a Fresh Start: Out with the Old, In with the New (Year)
Columnist and retired NYC Laundromat owner Paul Russo talks year-end/new-year tasks and deciding what it will take to have a successful 2019.
Things You Thought You Knew About Laundry Design … But Really Didn’t, with Karl Hinrichs
Longtime distributor and multi-store owner Karl Hinrichs takes a common-sense approach to washer/dryer placement and customer workflow.
