January 29, 2020
Promotions and incentives are often used to draw customers to a laundry. Matt Miller, president of equipment distributor Coin-O-Matic, envisions a more comprehensive loyalty-building approach.
December 18, 2019
There’s no magic formula when it comes to choosing a coin laundry’s operational model but certain factors can affect the call. Mike Enz from Dexter distributor Laundry One compares and contrasts the two.
November 27, 2019
With a disaster recovery plan in place, a laundry can be ready to cope with fire, severe weather or other incident and return to operation as quickly as possible. Robert “Bo” Steiner, district director at the U.S. Small Business Administration, talks planning strategy and execution.
October 30, 2019
When it comes to boosting a store’s value, certain factors have stood the test of time. Industry veteran John Vassiliades, who’s brokered the sales of over 1,000 coin laundries, explains.
September 25, 2019
Michael Finkelstein, whose Associated Services Corp. operates a large chain of laundries in the Southeast, discusses techniques for hiring and keeping good laundry attendants.
August 28, 2019
Dennis Diaz, president of digital marketing firm Spynr, talks effectively promoting your laundry business using social media and some old-school basics.
July 31, 2019
Joel Jorgensen, vice president of sales for Continental Girbau Inc., weighs equipment mix and discusses getting it just right so your store can reap the maximum revenue per square foot.
June 26, 2019
Multi-store owner Luke Williford of The Wash House Inc. discusses best practices for making the jump to Store No. 2 and beyond.
May 29, 2019
Fluff-and-fold can be a profitable service addition if handled properly. Consultant/trainer Beverly Kay Blank shares her drop-off do’s and don’ts in this episode.
April 24, 2019
Retiring show manager John Riddle talks Clean history and reminisces about his long career, including his time in pro baseball, stadium management, rodeo production, and more.
March 27, 2019
Scott Chiavetta, chief information officer for Alliance Laundry Systems, examines leveraging equipment and data-gathering systems to boost store operations and build customer relationships.
February 27, 2019
Maintaining your store’s dryers properly helps prevent service issues, controls utilities cost, and lowers fire risk. ADC’s Joe Carrita, representing Whirlpool Corporation Commercial Laundry, outlines best practices in this episode.
January 30, 2019
Bryan Maxwell, from distributor Western State Design, surveys the landscape and talks factors to consider when choosing the ideal location for your Laundromat.
December 26, 2018
Columnist and retired NYC Laundromat owner Paul Russo talks year-end/new-year tasks and deciding what it will take to have a successful 2019.
November 28, 2018
Longtime distributor and multi-store owner Karl Hinrichs takes a common-sense approach to washer/dryer placement and customer workflow.
October 31, 2018
San Francisco Bay Area multi-store owner Brian Brunckhorst shares tips for hiring and training attendants, enabling them—and you—for success.
September 26, 2018
Host Bruce Beggs compares textile care industry tales and trends with fellow editors Tim Burke of American Drycleaner and Matt Poe of American Laundry News.
August 29, 2018
Multi-store owner Ken Barrett talks about being industry-inquisitive and sharing what he’s learned through writing, podcasting and YouTube.
July 25, 2018
Retired NYC store owner Paul Russo shares lessons learned from four decades in business and previews his new “Pointers from Paulie B” column for the magazine.
June 27, 2018
Get to know Laurance Cohen, author of the popular American Coin-Op column who got his start in self-service laundry at age 8.