Research Center

Selling Your Service: Self-Service Laundry Marketing

The self-service laundry industry has never been known for great marketing. If you fall into the category of "poor marketer, " or are just looking for some new ways to market your store, cheer up.

The Proper Equipment Mix: Self-Service Laundry Management

There are many elements that contribute to the success of a self-service laundry, but it's hard to ignore the impact that equipment has on a business.

Designing Your Store: Self-Service Laundry Management

To some customers, most self-service laundries look alike. Operators know better. While there aren’t many “radical” laundry layouts when it comes to washer-and-dryer placement, many stores have subtle design features. American Coin-Op has put together a more abstract approach to laundry design.

Podcasts for You

Finding and Keeping Good Laundromat Employees, with Brian Brunckhorst

San Francisco Bay Area multi-store owner Brian Brunckhorst shares tips for hiring and training attendants, enabling them—and you—for success.

Making the Most of Vended Laundry Technology

Scott Chiavetta, chief information officer for Alliance Laundry Systems, examines leveraging equipment and data-gathering systems to boost store operations and build customer relationships.

Staffing Your Laundromat

Michael Finkelstein, whose Associated Services Corp. operates a large chain of laundries in the Southeast, discusses techniques for hiring and keeping good laundry attendants.