Lee Ferguson

Laundry Equipment Services, Inc.

Service and Parts Manager, Laundry Equipment Services Inc.

Ferguson has worked as a service technician, and a service and parts manager for 13 years. He is currently the service and parts manager at Laundry Equipment Services, Inc., in Berkeley Springs, W. Va.

Preventive Maintenance: Q&A Time

CHICAGO — In this article, I tackle questions submitted by operators.Q: My...

Preventive Maintenance: Washer Tips

CHICAGO — Recently, I’ve written about how performing preventive...

Preventive Maintenance: Tools of the Trade

CHICAGO — If you’ve read my columns, I hope you realize that performing...

Preventive Maintenance: The Secret Cost of Inactivity

CHICAGO — Now that I have written several columns, I’m wondering what you...

Preventive Maintenance: A Year-Round Challenge

CHICAGO — Have you had a chance to put together your maintenance calendar...

Preventive Maintenance: It’s All in the Routine

CHICAGO — Why is preventive maintenance such a difficult task? Do you...

Preventive Maintenance: It’s All in the Routine

CHICAGO — Why is preventive maintenance such a difficult task? Do you lack...

Preventive Maintenance: It’s All in the Routine

CHICAGO — Why is preventive maintenance such a difficult task? Do you lack...

Preventive Maintenance: A Little Goes a Long Way

CHICAGO — Having worked as a service technician and a service and parts...

Preventive Maintenance: A Little Goes a Long Way

CHICAGO — Having worked as a service technician and a service and parts...

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When circumstances beyond your control have your laundry business down, how do you bring it back? Helio Fred Garcia, president of crisis management firm Logos Consulting Group, takes you through the initial response, changing your approach depending on event, the importance of communication, and much more.

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