BOCA RATON, Fla. — SpyderWash, a Setomatic Systems company, has long enabled laundry customers and employees to start washers and dryers using a card system that supports contactless card acceptance while retaining coin functionality on individual machines.
Now, thanks to new cross-platform functionality, customers can use their SpyderWash cards to purchase retail soaps or fluff-and-fold services on Wash-Dry-Fold POS point-of-sale systems, a convenience that SpyderWash says has often been requested by self-service customers.
A new Wash-Dry-Fold POS feature allows laundromat owners to track which washers and dryers are being used for which orders. This creates time-stamped dollar amounts that can be compared directly to the amounts loaded on the attendant’s SpyderWash card, providing a powerful tool to prevent employee theft by comparing the card system balance to washer/dryer starts.
“Many top-performing laundromats around the country are mutual customers of SpyderWash and Wash-Dry-Fold POS,” says Gregg Schantz, vice president of SpyderWash/Setomatic. “They’ve been asking for this integration over the past year, and we felt it was critical to get this integration completed as soon as possible. We feel this collaboration will help our mutual customers reach maximum efficiency.”
“My family’s chain of laundromats has always loved working with SpyderWash, and we’re proud to be the first point-of-sale system to announce integration!” exclaims Brian Henderson, founder of Wash-Dry-Fold POS.
“We’ve always had people asking to buy soap with their SpyderWash card,” adds John Henderson, owner of Liberty Laundry in Tulsa, Okla., and Brian’s father. “Now we have the option of accepting it.”
“Being able to correlate attendant machine starts with customer order details is game-changing,” says Ian Gollahon, Wash-Dry-Fold POS co-founder. “I’ve talked to multiple laundromat owners who have caught theft using this one metric alone.”
Have a question or comment? E-mail our editor Bruce Beggs at [email protected].