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Promoting Healthcare to Philly’s Laundromat Customers

HPP, Fabric Health team up to link low-income families with resources

PHILADELPHIA — Not-for-profit Health Partners Plans (HPP) is partnering with Fabric Health, an organization dedicated to educating low-income families about healthcare options while they’re at local laundromats.

Since June, HPP has partnered with Fabric Health to connect with members, survey them for basic social determinant of health needs, update contact information and link them with care management resources.

“Low-income families are often overwhelmed with insurance information without knowing how to engage in preventive health services,” says HPP President and CEO Denise Napier. “Through this partnership with Fabric Health, we hope to hear directly from our community about their needs so we can link local families with our care management resources.”

Fabric estimates that 41% of Philadelphia laundromat users are Medical Assistance (Medicaid) or Children’s Health Insurance Program (CHIP) recipients and that 21% are Medicare recipients. Based on existing connections Fabric staff has established, Fabric estimates that 20% of laundromat users are HPP members.

“We are excited to partner with HPP to meet their members where they are when they are available,” says Fabric Health Co-founder Allister Chang. “HPP is leading efforts to make healthcare resources truly convenient and accessible in Philadelphia. Together we’re showing that there is a better way.”

Through this partnership, Fabric Health will connect with HPP members in a personal way, assisting members who need to update contact information with the County Assistance Office, offering linkage to Department of Health resources and providing connections to HPP Member Relations and Care Management resources.

Promoting Healthcare to Philly’s Laundromat Customers

(Image licensed by Ingram Publishing)

Have a question or comment? E-mail our editor Bruce Beggs at [email protected].