Making the Most of Today’s Staff Training Tools (Conclusion)

CHICAGO — Training new employees is an important yet time-consuming part of running a small business. For laundromat owners, where daily tasks must be done quickly, safely, and consistently, having the right training systems in place can save time, reduce mistakes, and keep customers happy.

Thankfully, there are plenty of easy-to-use tools designed to help small-business owners create efficient, repeatable training processes without needing a human relations team.

Whether you're training staff to operate machines, clean thoroughly, or deliver great customer service, the tools in this article can help you build a better onboarding experience—and keep your team running smoothly from day one.

In Part 1, we listed online tools one might find useful in training and onboarding; task and process documentation; and video and visual training. Let’s conclude:

(Editor’s note: The following is provided for informational purposes only. They are not recommendations by American Coin-Op or its staff. Consult individual tools for demos and product pricing, where applicable.)

INTERACTIVE & HANDS-ON TRAINING

Quizlet

Where: quizlet.com
What it does: Flashcard and quiz tool for memorizing information.
Benefits: Create sets to help new employees remember machine types, detergent use, or emergency protocols. Fun, interactive way to reinforce learning.

Google Forms

Where: forms.google.com
What it does: Free tool to create quizzes, surveys, and check-ins.
Benefits: Test knowledge after training or ask for feedback about the onboarding process. Easy to use, and results are automatically organized.

iAuditor by SafetyCulture

Where: safetyculture.com
What it does: Mobile-first checklist and inspection tool.
Benefits: Use it to create cleaning checklists, safety audits, or routine maintenance checks. Employees can complete tasks on their phones and submit proof (e.g., photos).

Kahoot!

Where: kahoot.com
What it does: Game-based quiz platform for live or self-paced learning.
Benefits: Make onboarding more fun with interactive knowledge tests and team learning.

COMMUNICATION & SCHEDULING

Slack

Where: slack.com
What it does: Messaging tool for teams with channels and file sharing.
Benefits: Stay in touch with your team for shift reminders, policy updates, or quick help. You can also use it to share training links and answer questions.

Homebase

Where: joinhomebase.com
What it does: Employee scheduling, time tracking, and messaging tool.
Benefits: Schedule shifts, clock employees in and out, and send training updates—all in one app. You can even attach onboarding checklists when hiring.

Deputy

Where: deputy.com
What it does: Employee management platform for scheduling, timesheets, and task lists.
Benefits: Easily assign daily duties (e.g., cleaning machines, restocking supplies) and monitor who completed them. Also supports shift swaps and notifications.

When I Work

Where: wheniwork.com
What it does: Scheduling and team communication software, optimized for hourly workers.
Benefits: Keep everyone aligned with automated reminders and easy shift swaps.

Miss Part 1? You can read it HERE.