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CleanCloud Launches Leather Goods Repair for Laundromat Customers

Partners with Cobblers Direct to offer extra-profit center opportunity

DELRAY BEACH, Fla. — Through a new partnership with Cobblers Direct, laundry and drycleaning point-of-sale provider CleanCloud has enabled its North American laundromat customers to offer quality repair services for leather goods to their existing business without increasing operational overhead.

Texas-based Cobblers Direct is the online spinoff of shoe and leather goods repair company The Shoe Hospitals.

With this new integration, laundromats using the CleanCloud system can now accept leather goods—including shoes, belts and handbags—from their drop-off customers for repair. When receiving such an item, the business owner inputs the order into their CleanCloud POS and uses a prepaid shipping label to mail all items to Cobblers Direct once or twice a week depending on quantity. The laundry owner keeps a portion of the sale value, providing an additional revenue stream.

CleanCloud says there is no need for additional training for laundromat owners. All questions and customer communication relating to repair services are handled by Cobblers Direct; customers can even scan a QR code and chat in real time with a representative.

When repairs are completed, Cobblers Direct ships the items back to the drop-off location, and the customer receives an email alert that their order is ready to be picked up.

“We know that there is huge demand for local shoe repairs in the market,” says CleanCloud CEO John Buni. “Utilizing a familiar CleanCloud interface, and having access to bite-sized video training content, CleanCloud users will be able to offer shoe repair services for customers, adding significant value with minimal effort.”

Not only does the integration offer the chance to develop a new revenue stream, each participating laundromat will receive its own custom-branded, SEO-optimized landing page on to drive foot traffic to their location.

“Having decades of experience, we’ve worked hard to make this program as easy as possible for our dry cleaners and laundromat businesses to use, with the ultimate goal of creating an impactful and unforgettable customer experience to drive loyalty and repeat business,” says Cobblers Direct CEO Stephen Kelly.

CleanCloud, Cobblers Direct Enter Into Partnership

Have a question or comment? E-mail our editor Bruce Beggs at [email protected].