Randy F. Radtke
Alliance Laundry Systems
Public Relations Specialist
Randy F. Radtke is a public relations specialist at Alliance Laundry Systems, a manufacturer of Speed Queen, Huebsch, IPSO and Cissell commercial laundry equipment.
Customer service and experience expert and best-selling author Shep Hyken advises how to de-escalate and work through conflicts with angry or difficult customers.