Paul Russo

Paul Russo owned and operated multiple Laundromats in New York City for more than 40 years before retiring recently. He’s a regular on the Coin Laundry Association’s online forum, posting under the pseudonym “Paulie B.” He invites comments from AmericanCoinOp.com visitors at MyLaundromat@aol.com.

Paulie B’s Pointers: Going Toe to Toe with the Challenger (Conclusion)

GLENDALE, Ariz. — If you’ve been in the business for a while, sooner or...

Paulie B’s Pointers: Going Toe to Toe with the Challenger (Part 1)

GLENDALE, Ariz. — If you’ve been in the business for a while, sooner or...

Understanding Why a Customer Chooses a Laundromat (Conclusion)

GLENDALE, Ariz. — A better title may have been, Why Does a Customer Choose...

Understanding Why a Customer Chooses a Laundromat (Part 1)

GLENDALE, Ariz. — A better title might have been, Why Does a Customer...

Paulie B’s Pointers: Dealing with Odors in Your Store (Conclusion)

GLENDALE, Ariz. — Laundromats are for cleaning laundry, therefore a mat...

Paulie B’s Pointers: Dealing with Odors in Your Store (Part 1)

GLENDALE, Ariz. — Laundromats are for cleaning laundry, therefore a mat...

Pointers from Paulie B: Handling Unhappy Customers (Conclusion)

GLENDALE, Ariz. — Customers complain. We’ve all been there—many times—and...

Pointers from Paulie B: Handling Unhappy Customers (Part 1)

GLENDALE, Ariz. — Customers complain. We’ve all been there—many times—and...

Pointers from Paulie B: The Importance of Routine Maintenance (Conclusion)

GLENDALE, Ariz. — Do you cringe at the sight of “Out of Order” signs...

Pointers from Paulie B: The Importance of Routine Maintenance (Part 1)

GLENDALE, Ariz. — Do you cringe at the sight of “Out of Order” signs...

Pointers from Paulie B: How to Deal with Loiterers (Conclusion)

GLENDALE, Ariz. — Many of us have experienced loitering by the homeless or...

Pointers from Paulie B: How to Deal with Loiterers (Part 1)

GLENDALE, Ariz. — Many of us have experienced loitering by the homeless or...

Advertisement

Latest Podcast

Maintaining your store’s dryers properly helps prevent service issues, controls utilities cost, and lowers fire risk. ADC’s Joe Carrita, representing Whirlpool Corporation Commercial Laundry, outlines best practices in this episode.

Want more? Visit the archive »

Digital Edition

aco coverView this month's digital edition.

Or browse the archives.

Latest Classifieds