Nick Koukourakis

Whirlpool Corporation Commercial Laundry

Senior Product Line Manager

From One Store to More: When to Expand (Conclusion)

BENTON HARBOR, Mich. — As a store owner, the choice to expand your vended...

From One Store to More: When to Expand (Part 1)

BENTON HARBOR, Mich. — As a store owner, the choice to expand your vended...

Planning Now for Laundry Success in 2019

BENTON HARBOR, Mich. — Vended laundry facilities that deliver profitable...

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Customer service and experience expert and best-selling author Shep Hyken advises how to de-escalate and work through conflicts with angry or difficult customers.

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