Justene Clark is vice president of Spot Laundromats, with seven coin- and card-operated stores located throughout Maryland and West Virginia. She’s been involved in the 50-plus-year-old family-owned business since she was a child, from helping service industrial equipment with her father to helping her mother with WDF services. She can be reached at [email protected], 866-682-SPOT (7768).
What's involved in starting a pickup and delivery service? It can be as simple as having a phone number and vehicle, says Matt Simmons of Super Suds Laundromat, Long Beach, Calif., but it can also be much more. He talks resources, operational impact and keys to success.