Survey: Majority of Coin Laundry Owners Spend More Than 20 Hours On-Site Weekly

Carlo Calma |

CHICAGO — If you own a coin laundry, how much time do you put in there? The majority of store owners polled in this month’s American Coin-Op Your Views survey spend more than 20 hours at their stores each week.

Roughly 31% of respondents say they spend 21 to 40 hours per week at their store(s), while 13.0% spend 51 to 60 hours there per week. Smaller shares spend 41 to 50 hours per week (7.4%) or more than 60 hours per week (1.9%).

An estimated 46% of coin laundry store owners are spending 20 hours or less per week at their businesses.

No one responding to the survey said they spend no time at their store.

The vast majority of respondents (88.9%) say they spend part of their weekends on busineses-related tasks; 75.9% spend nights; 51.9% spend holidays; 46.3% spend days off; and 31.5% spend part of their family time tending to their store(s).

More than half of respondents (52.8%) believe that their presence at their store(s) improves business, while 11.3% disagreed. The remaining 35.8% were unsure if their presence there improves business.

Roughly 55% of store owners reported having spent “a week or more away from [their] stores,” while 45.3% have not.

To help them tend to their store(s), two-thirds of respondents employ attendants or managers.

The vast majority of respondents use the aid of surveillance equipment to oversee their store(s): approximately 77% have such equipment installed. Of those that use surveillance equipment, 69.8% say they are able to monitor store activity remotely.

While American Coin-Op’s Your Views survey presents a snapshot of the audience’s viewpoints at a particular moment, it should not be considered scientific. Subscribers to American Coin-Op e-mails are invited to participate anonymously in an industry survey each month.

The entire American Coin-Op audience is encouraged to participate, as a greater number of responses will help to better define owner/operator opinions and industry trends.

About the author

Carlo Calma

Freelance Writer

Carlo Calma is a freelance writer and former editor of American Coin-Op.


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