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Survey: ‘Active’ Children, Irresponsible Attendants Stress Out Operators

CHICAGO — What work-related situation causes your blood pressure to rise? A variety of things cause stress for self-service laundry operators, according to the latest Wire survey.   ATTENDANTSWhen attendants start showing up late or missing shifts, the blood pressure goes up for 48% of the respondents (13%, “my blood pressure soars;” 35%, “my blood pressure rises a bit”). Four percent say their blood pressure holds steady, and 48% say this is rarely/never a concern.EQUIPMENT WOESOnly 40% say their blood pressure goes up (10%, “my blood pressure soars;” 30%,“my blood pressure rises a bit”) when equipment malfunctions on a busy weekend. Thirty-six percent say their blood pressure holds steady, and 24% say this is rarely/never a concern.COMPETITIONTwenty-five percent say their blood pressure soars when a new laundry opens nearby. Identical numbers (17%) say their blood pressure rises a bit or holds steady when competition appears, and 41% say this is rarely/never a concern.THE LITTLE ONESMore than half of the respondents’ (13%, “my blood pressure soars;” 39%, “my blood pressure rises a bit”) blood pressure rises when children start running around the store. Forty-four percent say their blood pressure holds steady, and 4% say this is rarely/never a concern.UTILITY BILLSForty-five percent say their blood pressure holds steady when they receive winter utility bills. Seventeen percent say their blood pressure soars, and 25% say their blood pressure rises a bit. Thirteen percent say this is rarely/never a concern.MEET THE LANDLORDForty percent experience a rise in blood pressure (15%, “my blood pressure soars;” 25%, “my blood pressure rises a bit”) when they negotiate with their landlord. Forty-three percent say this is rarely/never a concern, and 17% say their blood pressure holds steady.While the American Coin-Op Wire survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific.Subscribers to the Wire e-mails — distributed weekly — are invited to participate in an industry survey each month.Click here and follow the menu instructions to sign up for the free e-mail service. 

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