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No Clean Show … No Problem! (Day 3)

Awaiting event’s 2022 return, magazine offers own interpretation of trade show

CHICAGO — As North America’s largest textile care exhibition, The Clean Show attracts self-service laundry owners and investors from around the world to see the newest and most advanced products the industry has to offer.

But with the pandemic making large-scale in-person shows prohibitive, the event originally planned for this summer was pushed to next year.

No Clean Show ... no problem!

While awaiting Clean’s return in 2022, American Coin-Op is filling the temporary void with its own distinctive take on an industry trade show, featuring the magazine’s 2021 display advertisers through June.

These fine companies are using this opportunity to introduce themselves and their products and services, and perhaps even offer a glimpse of some things to come.

All of the entries were submitted by the exhibiting companies. Any claims made in this feature are those of the participants, not American Coin-Op.

The show floor is open for Day 3!

DEXTER LAUNDRY

For over 125 years, Dexter Laundry has been committed to building a full line of washers, dryers and management systems you can trust. Every product is designed, built, and assembled in the USA. With an emphasis on quality and a refusal to compromise, its team of employee owners is focused on helping customers achieve long-term success. Dexter stands behind every machine it builds with industry-leading warranties and lifetime technical support.

As we’ve all witnessed over the past year, clean laundry is a basic human need that is felt all over the world. That’s why Dexter has been committed to extensive lobbying efforts and providing tools and resources to laundry owners around the world to ensure that laundry services can stay open and available.

Its commitment doesn’t stop there. Dexter continues to invest in providing larger-capacity machines and enhanced technology offerings with DexterLive and DexterPay. It released a 120-pound dryer last year (pictured) and is excited to unveil a new 120-pound washer later this year.

Dexter Laundry is continuously looking for ways to improve the laundry experience and help customers like you process laundry faster and more efficiently. With great financing rates, the company says now is the time to save while still moving forward with your improvement plans. As always, the Dexter team is here and happy to help guide you to a stronger future.

SUPERIOR LAUNDRY EQUIPMENT

Superior Laundry Equipment is a commercial and industrial laundry equipment sales and service company, widely recognized for prompt, reliable and cost-effective industry solutions for laundromats, hotel chains, residential buildings, restaurants, nursing homes and other facilities.

Its 40,000-square-foot facility located in Brooklyn, N.Y., houses a showroom, executive offices, a parts department, reconditioning department and storage.

The business is an authorized dealer for Whirlpool (Maytag and ADC), Yamamoto, ESD, CCI, Setomatic Systems, Sol-O-matic®, Sharper Finish, American Changer, R&B Wire Products and others. Superior employs over 50 workers, including technicians, sales and real estate professionals, and administrative support staff. Its vehicle fleet consists of several service vans, delivery trucks and personnel shuttles.

Among its services are laundry facility allocation/evaluation, layout and design; equipment recommendations and comparisons; construction and installation; tune-up/start-up of equipment and card systems; and financing (by private equity group and with outside banks). Superior also has an in-house brokerage department.

The company believes its greatest advantage in its competitive region is that it also sells used and reconditioned machines worldwide and can offer customers interested in new equipment a competitive trade-in discount for their old washers and dryers as credit toward their new purchase.

Even though New York City was heavily effected by the pandemic, many laundromats remained open and Superior managed to get through 2020 by supporting those customers and managing company-owned stores. It is offering many promotions, specials and deals (with the help of manufacturers) this year to assist reopening businesses in purchasing new or repairing their existing equipment.

LAUNDROWORKS

Laundroworks designs and manufactures payment systems specifically for the self-serve laundry industry. It focuses primarily on a coinless, card+mobile payment configuration, whereas a contactless card (or an app) is loaded with funds using cash or credit cards and then used to pay for a cycle. Emphasis is placed on ease of use, 24/7/365 reliability, and system affordability.

Its technology can help address two key health issues: the touching of objects, and physical distancing. Features include:

  • Contactless+Touchless readers. Just bring card/phone to the reader on the laundry machine.
  • Low-touch Value Add Center kiosk. While it offers many functions through its 15-inch touch screen, over 90% of transactions going through the kiosk are touchless.
  • Text alerts and notifications when cycle ends. Knowing they will be alerted, customers are more likely to leave the store and therefore reduce congestion.
  • Time-of-day/week pricing. Operators can offer specials, such as $1 off washers, during slower times of the week. This is a great way not only to attract new business, but also to shift customers from a busy time when they get frustrated because equipment is running at full capacity.
  • Remote real-time monitoring. Operators check various statuses of equipment remotely, including the amount of cash/bills inside the kiosks, potentially reducing the number of trips to the store.
  • Remote customer support. Operators can view a log of every customer’s transactions, and if necessary, provide a refund to the account – all remotely from the Laundroworks web portal.

PAYRANGE

PayRange is a patented solution to make payments from a social distance using a smartphone. The PayRange BluKey™ (pictured in top half of photo) is installed literally in minutes, with limited store disruption time, the company says. PayRange costs as little as $20 per machine, meaning an entire laundromat can be upgraded for a very low cost. With more than 3 million users and over 500,000 BluKey devices installed, PayRange says it is the leading mobile payment system for machines; over 1,000 laundromats in the U.S. and Canada use PayRange.

PayRange also recently launched Electronic Benefits Transfer (EBT) acceptance across its network. The company says this is a huge benefit for laundromats, offering their customers a safe, discreet, government-approved way to use these funds for life-essential services, such as washing their clothes.

PayRange handles all customer support with a reported average response time of less than two minutes, a service it offers to laundromat owners at no additional charge. PayRange also carries all the regulatory and legal risks as the merchant of record, freeing owners from this burden. PayRange handles all security, compliance, fraud, chargebacks, etc.

With the pandemic accelerating touch-free payments, consumers have a preference for paying with mobile. Updating payment technology has never been easier, or more cost-effective, says PayRange.

LAUNDRY CONCEPTS

Laundry Concepts specializes in turnkey boutique services for vended laundries. Its investors benefit from a one-stop shop for anything they need to build their businesses into a success.

In the past year, our industry’s proud slogan—recession-resistant—was tested. Laundry is essential. It’s no longer a sales strategy—it’s fact. Much like its customers, Laundry Concepts weathered the storm and says it will come out of 2020 an even stronger team ready to put conscientious investors into a successful laundry business.

The company offers the latest technology in laundry equipment and CCI Payment systems, but its after-sale service and attention to a customer’s needs has proven to be the reason repeat investors do business with Laundry Concepts.

Now operated by the second generation, Laundry Concepts is proud of over 20 years in business and grateful for those who have helped make it the company it is today.

GOLD COIN LAUNDRY EQUIPMENT

Gold Coin Laundry Equipment, established in 1987, is a full-service Dexter Laundry distributor located in Jamaica, N.Y. Helping laundromats in the NYC metro area and around the world stay operational has been Gold Coin’s top priority throughout the pandemic.

Along with its extensive parts warehouse, Gold Coin also has a fully interactive showroom. Potential buyers of Dexter washers and dryers can see for themselves just how they work in real time – there are 100G and 200G models on the floor!

The distributor also has a variety of Standard Change-Makers bill changers, Vend-Rite soap vending machines, and two brands of card payment systems—CCI and Laundroworks—live in the showroom. One can even get a demonstration of the DexterLive/DexterPay software, an app-based way for an owner to maintain their machines or for a customer to pay for their laundry.

Gold Coin is the Dexter distributor for the New York City metro area, serving the five boroughs, Long Island, Hudson Valley, and parts of New Jersey and Connecticut. Its parts distribution, however, is worldwide.

One way that the company found to interact with its customers, since in-person was tougher this year, is through social media. Gold Coin has established a presence on Instagram, Facebook and LinkedIn, using the handle @goldcoinlaundryequipment. Customers are encouraged to join Gold Coin there for the latest news on sales, new products and “what’s new at Gold Coin.”

Check back Thursday for Day 4!

If you were unable to make earlier show days, you can read about them here: Day 1Day 2

No Clean Show

(Image licensed by Ingram Image)

Have a question or comment? E-mail our editor Bruce Beggs at [email protected].