ST. JOSEPH, Mich. — Laundry equipment manufacturer Maytag® Commercial Laundry recently recognized Robert Small, senior manager of global commercial customer relations, for 25 years of dedicated service.
“Team members like Robert give our service department its well deserved reputation,” says Kevin Steinbraker, senior marketing manager and product business team lead at Maytag Commercial Laundry. “He works tirelessly to meet and exceed customer expectations, while helping to expand our business.”
Since starting at Whirlpool Corp. in 1990, Small has played an integral part in many of the company’s industry-leading efforts, Maytag says. As his role progressed over the years, Small earned many responsibilities that helped mold him into the “well-rounded, skillful leader he is today—one his co-workers look up to,” it adds.
When asked about what motivates him after two and a half decades of service, Small says that his zeal and drive for the industry are direct results of the unique relationships he’s developed with customers.
“I am consistently motivated by helping customers and am always looking to improve the way Maytag Commercial Laundry provides service,” Small says. “I hope in the future, we continue to learn from our customers and listen closely to what they are asking for regarding sales, service and support.”
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