RIPON, Wis. — Commercial laundry equipment manufacturer Alliance Laundry Systems reports it is excited to share a staffing announcement that it believes will strengthen the company’s customer experience.
Andy Lubahn, who once worked for Alliance, has rejoined the company as national service manager. In this role, Lubahn will lead the regional field service managers and increase Alliance’s emphasis on service training for its valued customers and business partners.
“Andy’s skill set, experience, and customer-focused mindset will bring a fresh take on this role,” says Steve Bowie, director of North American Commercial Support at Alliance. “He’s committed to helping our customers succeed.”
Lubahn brings 28 years of commercial laundry experience to his new role. He started his career in 1994 as a technician for Michigan Laundry Equipment, performing installations, service support, and parts ordering. Learning from the ground up provided Lubahn with a well-rounded understanding of the industry and how high-quality installation, service, and maintenance can positively impact customer satisfaction.
“I’m excited to deliver tools customers need to be more efficient at servicing and maintaining equipment,” Lubahn says. “I look forward to connecting with our customers and bringing an incredible customer experience.”
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