BROKEN ARROW, Okla. — Laundroworks, a Concord, Ontario-based manufacturer of card-based payment systems for laundry machines, has teamed with laundromat point-of-sale provider Wash-Dry-Fold POS to bridge the gap between self-serve and wash-dry-fold, the businesses report.
Utilizing a new integration between the two providers, customers who load a self-serve balance on the Laundroworks card system are also able to pay for soaps and other services at that store’s Wash-Dry-Fold POS system.
“Customers often want to use their laundry card balance on the POS machine as well,” says Oleg Stepanov of Laundroworks. “This integration provides this functionality.”
The two companies’ systems working in combination can also help reduce employee theft and increase efficiency.
Using Wash-Dry-Fold POS, employees that need to start washers and dryers for orders are able to tie which machines were used for which orders. This enables the laundromat owner to run a report that can highlight if an employee uses an unusually high number of machines to process any order.
“Anytime I’ve heard of employee theft over $5,000 in a laundromat, it has to do with employees using their card systems to start machines for self-serve customers,” says Ian Gollahon of Wash-Dry-Fold POS. “The best method to prevent this is to tie each individual machine start to an order and then run a monthly report to ensure extra machines aren’t started.”
The system documents poundage vs. comforters vs. retail items, and the reports show sales-to-start ratios that will “flag any funny business,” he adds.
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