PORTLAND, Ore. — Laundry service and equipment provider Jetz Service Co. has signed an agreement with PayRange Inc. to provide mobile payment acceptance across its entire fleet of compatible machines. Previously, Jetz had PayRange available in 60% of its machines.
The economic fallout from the COVID-19 pandemic motivated Jetz to accelerate plans to enable its remaining machines to accept mobile payment, PayRange says. Consumers who are spending much of their time daily in their homes are finding it increasingly difficult to find change for the essential service of laundry, the company adds.
The shutdowns related to the pandemic have made access for collections and service difficult, putting a strain on cashflow and raising safety concerns for operations teams.
“In the current COVID-19 climate, without PayRange on so many of our machines, we’d be losing revenue and facing unhappy customers,” says Scott Schenk, Jetz’s chief financial officer. “Many card customers are also transitioning to PayRange now that building management offices, where most card kiosks are located, are closed.
“We’re also able to engage with our end-users directly, offering them discounts, letting them know that we’re there for them during this national crisis where clean laundry is a public health issue. Getting our entire operation equipped with PayRange where possible is a top priority.”
Jetz Service provides laundry service and equipment to apartment communities, colleges and universities, retirement communities, hotels/motels, trucking plazas, campgrounds, dry cleaners and Laundromats on a lease or sales basis in 18 states throughout the Midwest.
In recent weeks, PayRange has added features allowing end-users to continue to do laundry even if they have a negative balance, and for machine operators to instantly transfer their mobile payment settlements on demand to a debit card 24/7.
The new end-user feature inspired Jetz to offer a discount through the PayRange platform, offering some relief for people who may have more laundry to do than normal. The discount provides help to residents while encouraging other users to switch from coin or stored value card to mobile.