RIPON, Wis. — Commercial laundry equipment manufacturer IPSO has presented its 2011 Award of Excellence to Washington Automated, a distributor headquartered in Everett, Wash.
“Washington Automated exhibits all the traits that make a distributor exceptional—sales, service and support,” says Dave Phillips, North American sales manager for IPSO. “Their staff is a great example of outstanding representation of the IPSO brand. We appreciate their dedication and congratulate their whole team on winning this award.”
IPSO presents the annual award to the distributor that excels in sales, service, training, and support of the manufacturer and its customers.
John George founded Washington Automated in 1969, and his company has been an IPSO distributor since 2010. Before adding the IPSO vended line, the company was predominately focused on supplying and servicing on-premise laundry accounts.
Washington Automated employs approximately 20 staff members in two offices—its headquarters in Everett and a branch office in Portland, Ore. The distributor provides services for Washington, Oregon and northern Idaho.
The company credits the success of its vended laundry products largely to Michael Kelson, a 15-year industry veteran who leads Washington Automated’s sales department for this business sector and has been instrumental in expanding its offerings.
“We’ve never been well known in the coin industry, but this award proves that with the right people, like Michael, and equipment, we can succeed,” says George.