RIPON, Wis. — Commercial laundry equipment manufacturer Huebsch® has named Adam Dixon the latest recipient of its Store Owner of the Quarter award.
Dixon, who decided he needed a career change, closed his chiropractic practice and built Duck River Laundry in Shelbyville, Tenn.
“The laundry Adam opened is an example of the higher-quality experience many of our Huebsch store owners are trying to create,” says Kathryn Rowen, North American sales manager for Huebsch. “Adam has really gone the extra mile with this store and has had great success. We are proud to be associated with an owner of his caliber. He certainly has a bright future in our industry.”
Dixon’s goal was to provide an excellent customer experience for visitors to his 5,400-square-foot Duck River Laundry. The business, which opened in January 2017, offers drop-off laundry services in addition to self service. Open 24/7, the store is attended 10 a.m.-6 p.m. Monday through Saturday and 2-6 p.m. on Sundays.
While he has several competitors in the area, Dixon believes nobody is operating the caliber of store that he is in terms of space, cleanliness and equipment quality and flexibility.
Once inside, customers can choose from 60 pieces of equipment to wash and dry their loads, including Huebsch washer-extractors ranging from 20 to 80 pounds in capacity. On the drying side, single-pocket 35-, 55- and 75-pound models get customers out the door fast with no bottlenecks.
While the store has taken off since he switched on the open sign, Dixon says he’s ready to tap into the technology built into the Huebsch Galaxy control in hopes of spreading out the busy time and improving the store’s overall profitability and flow.
Though he’s been in the business less than a year, Dixon already loves the industry and knows he’s found his calling, according to Huebsch.