LAS VEGAS — Thirty hours of educational sessions—all included as part of Clean Show registration —will be spread across the event’s four days at the Las Vegas Convention Center early next month.
“The Clean Show sponsors are pleased to present a wide spectrum of education to Show attendees at just the cost of the low registration fee,” says Mary Scalco, chair of the Clean Executive Committee and CEO of show co-sponsor Drycleaning & Laundry Institute (DLI).
“It gives industry professionals an opportunity to learn new techniques and trends that could cost hundreds of dollars in independent seminars apart from the show.”
Another co-sponsor, the Coin Laundry Association, is presenting seven sessions during the event, including one it is co-hosting with DLI. Partnering for Future Profits “is in response to changes in the marketplace and appealing to today’s consumer for more wash-dry-fold services,” says Scalco.
Morning sessions will be held in designated meeting rooms away from the show floor. Afternoon sessions will be held in the “Exhibit Floor Classroom” at the rear of the exhibit hall.
The following sessions are listed in chronological order by day, date, time and location, along with the presenter(s) and session description, as provided by show management firm Riddle & Associates and/or sponsoring associations:
Monday, June 5
- 8 a.m. to 9:30 a.m. — The Human Mousetrap: Planning for Safe Entry into Confined Spaces, room N115-117, presented by Barry Spurlock, Esq., CSP, Eastern Kentucky University, and sponsored by Association for Linen Management (ALM).
If a contractor enters a permit-required confined space at your workplace, who is responsible for their safety and compliance with OSHA’s standards? Does your rescue plan involve offsite rescue services? Have you ever considered reclassifying a permit-required confined space to a non-permit space? This session will address your legal responsibilities as well as give your company guidance on protecting your employees.
- 8:30 a.m. to 9:30 a.m. — Customer Contracts: The Good, The Bad and The Ugly, room N107-108, presented by Steve Fellman, legal counsel, Textile Rental Services Association of America, and sponsored by TRSA.
Join Fellman in an interactive discussion on how to design customer contracts to maximize profitability. Learn about new contract clauses related to digital billing technology and examine how textile services companies deal with issues related to inducing breach of contract. Optimize your contract leverage, and learn how to enforce your contractual rights.
- 8:30 a.m. to 9:45 a.m. — Business as Unusual, room N255-259, presented by panelists Nick Chapleau (Starchup), Chris Moreno (Laundry Locker) and Kyle Nesbit (MW Cleaners), and sponsored by DLI.
The drycleaning business today is so much more than “suit and tie.” Your customers are changing and their expectations are changing. If you’re not changing, your business is not growing. Hear how some industry professionals meet the demands of current and future customers.
- 8:45 a.m. to 10 a.m. — Great by Design: What Laundromats Can Learn from Latest Retail Trends, room N109-114, presented by Brian Dyches, CEO of Digital Experience Lab Group/Atmospheric and sponsored by CLA.
Today’s Laundromats strive to portray a modern and professional look to consumers. Much may be learned from the most popular trends being seen in other retail and service environments. Hear experts discuss how laundries may leverage the best design trends in retail environments.
- 2 p.m. to 3 p.m. — All Things Facebook: How to Grow Your Laundromat Sales, Exhibit Floor Classroom, presented by Bonnie Hansen from The Laundry Doctor and sponsored by CLA.
Social media has become a valuable tool for promoting one’s Laundromat to new customers. This session will focus specifically on the features and services available through Facebook that will help you grow sales in your laundry.
- 3:30 p.m. to 4:30 p.m. — TRSA Clean Green and Hygienically Clean Certification Programs, Exhibit Floor Classroom, presented by Bob Corfield, president and CEO, Laundry Design Group, and Mann and Martin; and sponsored by TRSA.
Independent, quantitative, third-party certifications build customer confidence and offer your company a competitive advantage. Nearly 60 companies/163 facilities have earned TRSA’s Clean Green and more than 115 facilities have earned TRSA's Hygienically Clean designations, making them the fastest growing, most recognized international certification programs for textile services operators. Learn how your company can meet these rigorous standards and quantifiable measurements, including inspections and testing.
Tuesday, June 6
- 8 a.m. to 9 a.m. — Family Business Dynamics, room N107-108, presented by Joshua Nacht, Ph.D., The Family Business Consulting Group, and sponsored by TRSA.
This session focuses on family human resource and governance process innovation in multi-generational family companies. Learn the generation-influenced frameworks that multi-generation family enterprise leaders are using to help facilitate communication among and education of current and future generation members to better prepare family members who have the requisite ability and willingness to contribute meaningfully to the sustainability (and legacy) of their family and business(es).
- 8 a.m. to 9:30 a.m. — How is Your Linen Handled? Lessons from ALM’s Research Project, room N115-117, presented by Fontaine Sands, D.Ph., MSN, CIC, RN, ALM clinical advisor, and Linda Fairbanks, executive director, ALM, and sponsored by ALM.
Healthcare textiles from quality laundry providers are typically hygienically clean and safe for use. Is the hygienic integrity maintained during transportation, storage and distribution? ALM has completed a research study to evaluate those very concerns. Be the first to hear the results!
- 8:30 a.m. to 9:45 a.m. — Drycleaners & Laundromat Owners: Partnering for Future Profits, room N109-114, presented by panelists Jeff Gardner (The Laundry Doctor), Chris Balestracci (Super Wash Laundry) and Stephen Moore (PressBox Cleaners), and co-sponsored by CLA and DLI.
Dry cleaners and laundry owners are using each other’s expertise to increase their market share. Learn from industry members how they have made this partnership work for them.
- 9 a.m. to 10 a.m. — Laundry Marketing Secrets Revealed, room N107-108, presented by Jeff Wile, president, Infinite Laundry, and sponsored by TRSA.
Top secret no more! If you want to grow your business in the digital age, you need to learn successful strategies that help you do so. Discover the top tips and tricks to succeed in B2B social and digital advertising. You’ll also hear how to incorporate conversion rate optimization to maximize your sales through new customer acquisition.
- 9 a.m. to 10 a.m. — Research That Proves Reusable Isolation Gowns Beat Disposable, room N219-220, sponsored by the American Reusable Textile Association (ARTA).
ARTA shares life-cycle assessment research that outlines how reusable isolation gowns are the environmentally sustainable choice. Researchers present an overview of research findings.
- 10 a.m. to 11 a.m. — Research That Proves Reusable Surgical Gowns Beat Disposable, room N219-220, sponsored by ARTA.
ARTA shares life-cycle assessment research that outlines how Level 3 reusable surgical gowns are the environmentally sustainable choice. Researchers present an overview of research findings.
- 2 p.m. to 3 p.m. — TextileEd “TED” Talks, Exhibit Floor Classroom, sponsored by ALM.
“Riveting thoughts by remarkable people” is the cornerstone of the popular Ted Talks. ALM’s version, “TextileEd Talks,” brings together some of the remarkable people who have riveting thoughts about the laundry and linen industry, bringing you quick segments of valuable education.
- 3:30 p.m. to 4:30 p.m. — Oops: Now What?, Exhibit Floor Classroom, presented by Brian Johnson, education director, DLI, and sponsored by DLI.
There are nearly as many home stain-removal tips as there are homes. DLI puts some of these home remedies to the test to see which actually work and which ones fail.
Wednesday, June 7
- 8 a.m. to 9 a.m. — Doing Well by Doing Good: How Laundromat Owners are Giving Back, room N109-114, sponsored by CLA.
The best Laundromats serve as critical community centers where important resources may be shared with local residents. Hear stories of how Laundromat owners are giving back to their neighborhoods and transforming their stores into community centers.
- 8 a.m. to 9 a.m. — Five Considerations for Improving Employee Retention, N107-108, presented by Brenda Stauffer, human resources director, Balfurd Inc., and sponsored by TRSA.
If you’re one of the many businesses that sees high employee turnover as a problem, you may wonder if there’s more you can do to retain your most valuable workers. In an increasingly competitive business world, top talent is in high demand. If you aren’t making your top workers happy, another company may easily recruit them. This session will offer you five key considerations for retaining your top employees that go beyond a good pay package.
- 8 a.m. to 9:30 a.m. — Healthcare Contingency Risks & Plan, room N115-117, presented by Cindy Molko, Mayo Clinic Rochester, and sponsored by ALM.
Healthcare facilities have a responsibility to ensure care is provided even when critical products such as linen are unavailable. Hear lessons learned by one health system when developing its contingency plan and learn about the process it followed in assessing the options, selecting a direction, and managing.
- 8:30 a.m. to 9:45 a.m. — The Five Essential Steps to Growing Revenue in a Tough Market, room N255-259, presented by Trudy Adams, Mt. Hood Cleaners, and sponsored by DLI.
Discover how to unlock the secrets of successful sales promotion and marketing management with ideas you can implement right away.
- 9 a.m. to 10 a.m. — Maximizing Labor Efficiency in Your Wash-Dry-Fold Operation, room N109-114, presented by Jeff Gardner (The Laundry Doctor) and others and sponsored by CLA.
Like many Laundromat owners, you may be looking for ways to take your wash-dry-fold operation to the next level. For most operators, getting more productivity from your frontline workforce is a major challenge. This special presentation will focus on getting the most from those payroll dollars by incorporating the most efficient practices into your wash-dry-fold production.
- 9 a.m. to 10 a.m. — Tips and Lessons Learned for Entering the Commercial Laundry Industry, room N107-108, presented by panelists Bob Corfield (Laundry Design Group), John “J.R.” Ryan (MODRoto) and Keith Ware (Lavatec Laundry Technology), and sponsored by TRSA.
Have you ever thought about what it would take to enter the commercial linen and uniform rental market? There are pros, but also cons that come along with tackling a market you’re unfamiliar with. Hear from industry experts on the best place to start this type of transition, how the industry works and what competition already exists to determine if it’s the right move for you.
- 2 p.m. to 3 p.m. — OSHA Compliance: Identifying Laundry’s Most Cited Violations, Exhibit Floor Classroom, presented by Edwin G. Foulke Jr., partner, Fisher & Phillips LLP, and sponsored by TRSA.
Foulke was OSHA’s top administrator from 2006 to 2008, when workplace injury, illness and fatality rates dropped to their lowest levels in recorded history. Now an attorney in private practice, he has helped TRSA develop consensus proposals for overcoming the most difficult obstacles the industry faces in eliminating injuries and illnesses. In this session, he’ll discuss OSHA’s top 20 most frequently cited standards and the top 25 “low-hanging” fruit violations. He will also share information on TRSA’s new Safety Certification.
- 3:30 p.m. to 4:30 p.m. — WiFi in Your Laundromat: Best Practices for Security & Marketing, Exhibit Floor Classroom, presented by Thomas Reamer, systems engineer for IT Lighthouse, and sponsored by CLA.
Thousands of Laundromat owners are now adding free WiFi as a prominent amenity for their customers. Now learn the best way to manage, support, secure and promote this indispensable feature for maximum impact.
Thursday, June 8
- 8:30 a.m. to 10 a.m. — Your First Laundromat: 10 Keys to Success, room N109-114, presented by Michael Sokolowski, CLA chief operating officer, and sponsored by CLA.
No one can learn everything you need to know about an investment in a self-service laundry in one seminar but this fast-paced 90-minute session will help you identify the most important elements for success. Bring lots of questions for our experts as we share the secrets to success for your first Laundromat.
Have a question or comment? E-mail our editor Bruce Beggs at [email protected].