THURSDAY, JUNE 18Labor Savings: What New, Automated Equipment Can Do For You (DLI). Automated equipment never calls in sick, makes training easier and pays for itself quickly. 8:00 a.m.-10:00 a.m.Green Conspiracy: Saving The Environment & The Bottom Line (ALM). Ed Kwasnick, president of Turn-Key Services, tells how to protect the environment without losing money. 8:00 a.m.-10:00 a.m.The “Greening” of Reusables: How to “Green” Your Operation (ARTA). Roundtable discussion addresses every aspect of making a laundry “green.” 8:00 a.m.-9:30 a.m.Global Market Characteristics, Trends & Strategies (CINET/TSA). International market statistics, trends and challenges in textile rental, competition and business concepts. 8:00 a.m.-8:30 a.m.Sustainable Solutions in Industrial Laundering (CINET/TSA). Global strategies for saving energy and water. 8:35 a.m.-9:00 a.m.Hygiene Management in Industrial Laundry (CINET/TSA). Evaluating hygiene in laundries worldwide. 9:00 a.m.-9:30 a.m.Innovation & New Technologies in Industrial Laundries (CINET/TSA). An overview of innovations in machine technology and their applications. 9:30 a.m.-10:00 a.m.Survival Skills: How Laundry Owners Will Profit in Today’s Economy (CLA). A panel discussion from successful laundry owners on today’s challenges. 9:00 a.m.-10:00 a.m.Energy Savings & Maintenance Tips for The Coin-Laundry Operator (CLATA). Harco’s Tony Polegri offers ways to cut energy and maintenance costs. 8:00 a.m.-9:00 a.m.Reduce Water Usage in Laundry Operations & Save $$$$ (CLATA). Seitz’ Andreas Thiel reveals how innovative wash formulas can cut water use and save money. 9:00 a.m.-10:00 a.m.Earn More Through Professional Designations (IEHA). Continuing education raises professionalism; CEH and REH certifications can aid success. 8:00 a.m.-10:00 a.m.The Essentials of Laundry Safety (TRSA). Experts in occupational health and ergonomics discuss ways to enhance laundry safety, plus an overview of TRSA and UTSA safety programs. 8:00 a.m.-10:00 a.m.FRIDAY, JUNE 19AOE Helped Build My Business, And It Can Help Build Yours (DLI). Award of Excellence (AOE) cleaners discuss how they use certification to promote their services and attract customers. 8:00 a.m.-9:00 a.m.Picking Up from Customers = Picking Up Profits (DLI). “Route Pro” James Peuster tells how to build successful routes, one pickup at a time. 9:10 a.m.-10:00 a.m.Pay Now or Pay Later: Preventive Maintenance (ALM). Astar’s Randy Stiver tells how to practice preventive maintenance when every expense is scrutinized. 8:00 a.m.-10:00 a.m.Safety & The Role of Leadership: The Milliken Lesson (ALM). Safety director Wayne Punch tells how Milliken developed one of the leading safety programs in the industry. 8:00 a.m.-10:00 a.m.The Professional Textile Care (PTC) Market, A Global Perspective; PTC Innovation (CINET/TSA). Market characteristics, trends and innovations in plants throughout the world. 8:00 a.m.-9:00 a.m.Global Cleaning Technology: Latest Available New Technologies (CINET/TSA). Facts and figures on solvent use around the world and the effectiveness of perc alternatives. 9:05 a.m.-9:30 a.m.New Finishing Techniques (CINET/ TSA). New finishing techniques can cut labor costs. 9:30 a.m.-9:45 a.m.Sustainable E-Drycleaning Project (CINET/TSA). European textile-care legislation, procedures and best practices. 9:45 a.m.-10:00 a.m.Developing A Marketing Plan with Punch (CLA). Internet marketing and direct-mail strategies can pay off with customer development and growth. 8:00 a.m.-9:00 a.m.Garment-Care Tool Kit: Stain-Removal Basics (CLA). Jane Rising shares proven techniques for removing stains for coin-op drop-off service. 9:00 a.m.-10:00 a.m.ETSA Mini-Sessions. Short sessions for industrial laundries cover European market trends, high-speed equipment, resource optimization, sustainable low-temperature wash procedures, care labeling and wastewater reuse. 8:00 a.m.-10:00 a.m.Healthcare Laundry Accreditation: Why & How (HLAC). HLAC executive director Kathy Tinker describes standards for healthcare textile processing and describes the benefits of accreditation. 8:00 a.m.-10:00 a.m.Clean Green: Marketing Textile Services in The Environmental Era (TRSA). Textile-services operators can promote an excellent track record of energy, water and chemical efficiency. 8:00 a.m.-10:00 a.m.Why Safety Makes Good Business Sense (UTSA). F-Matic’s David Bernstein explains how effective safety and health management helps business. 8:00 a.m.- 9:00 a.m.How to Develop A Self-Managed Team (UTSA). Performance Matters’ Troy Lovins tells how to create an organizational structure that motivates employees to work together and hold themselves accountable for performance. 9:00 a.m.-10:00 a.m.SATURDAY, JUNE 20The Great Solvent Debate (DLI). Experts on every solvent share the upsides and downfalls of their experiences. 8:00 a.m.-9:00 a.m.Your Website: If You Build It, They (Customers) Will Come (DLI). Create a website that gets customers to “click” a path to your door. 9:10 a.m.-10:00 a.m.Building A Solid Foundation: Linen Distribution Programs (ALM). Encompass’ Janice Larson discusses the benefits of linen distribution services. 8:00 a.m.-9:30 a.m.Alternative Payment & Card Systems (CLA). How to use alternative payment systems to your advantage. 8:00 a.m.-9:00 a.m.Equipment Replacement: Cost vs. Benefit Analysis (CLA). Richard Weisinger offers practical advice on equipment replacement from the standpoint of accounting and ROI. 9:00 a.m.-10:00 a.m.Earn More Through Professional Designations (IEHA). Repeat—see description of Thursday’s session. 8:00 a.m.-10:00 a.m.Textile Services Global Forum (TRSA). Global leaders explore the similar challenges among international markets, including energy efficiency, productivity and workplace safety. 8:00 a.m.-10:00 a.m.Optimizing Profitability Through Merchandise Management (UTSA). Troy Lovins explores new methods that can help drive revenues, reduce expenses and integrate measurement standards. 9:00 a.m.-10:00 a.m.SUNDAY, JUNE 21Making It to The “Finishing Line” (ALM). G.A. Braun’s David Chadsey discusses how automated finishing equipment can increase productivity without compromising quality. 8:00 a.m.-10:00 a.m.Evaluating An Investment in Coin Laundry (CLA). The basics of coin-op investment and operation for first-timers and owners adding new locations. 8:00 a.m.-10:00 a.m.