CLA Profiles Self-Service Laundry Industry in New Report

Staff Writer |

OAKBROOK TERRACE, Ill. — The Coin Laundry Association (CLA) has reached out to more than 9,000 stores to compile data on coin laundry operations, financials and challenges in its recently released 2013 Industry Survey, the association reports.

In its 17th year, the annual publication contains both national and regional averages, creating a profile of self-service laundries in the U.S., which the CLA says industry professionals can use to create a composite of the “typical” laundry owner’s challenges, services and opportunities.

“The results contained in this survey are critical for self-service laundry owners and distributors,” says Brian Wallace, CLA president and CEO. “This tool establishes a solid benchmark for comparing everything, from monthly revenue per square foot to average rent on both a national and regional level.”

The association commissions independent research company Readex, Inc. to conduct the annual survey, with findings taken from respondents indicating their organizations own at least one self-service laundry facility, the CLA says.

Among key findings in the report include the nature of the respondents’ jobs; the type and size of the store, including ancillary services offered and number of machines; store operations, including hours open, number of employees and employee wages; and store financial information, including vend prices, expectations for price increases, rent per month, gross revenues and net profit, according to the CLA.

“Understanding this data will enable laundry owners and distributors to make smart decisions regarding their business and their customers,” says Wallace.

To learn how to obtain the report (which is free to CLA members), visit the association website at


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