SAN FRANCISCO — Cents, a business management and in-store operations platform that enables laundromat owners to run and grow their business, has partnered with Card Concepts Inc. (CCI), an innovator of automated payment systems, marketing and management solutions for the self-service laundromat industry, with over 40 years of experience in the business.
As operators aim to grow their revenues and become multi-store owners, centralizing data and information has become important, the companies say. At the same time, customer demand for full-service and on-demand laundry has increased, and the need for a centralized system to track all aspects of laundromat ownership has grown exponentially.
The Cents-CCI partnership will enable operators “to leverage CCI’s best-in-class hardware and card technology, alongside the No. 1 POS, online ordering, and business management platform in the industry,” the companies add.
“For over 20 years, CCI has been the preferred payment system for self-service laundromat operators,” says CCI President Steve Marcionetti. “Offering store owners the ability to integrate with Cents was a logical next step in ensuring that CCI customers are equipped with the tools to maximize their profitability.”
Everything that Cents does is focused around creating the largest network of laundromat owners that can leverage its platform to increase margins and revenue through operating efficiency and larger order volume, according to Cents CEO Alex Jekowsky.
“It has been incredible working with the CCI team to power their stores as well as mutual customers across the industry,” Jekowsky says. “This partnership will help operators take further control of their business, increase their margins, and create the best customer experience.”
Cents and CCI customers will have access to an all-encompassing business solution with a tablet-based POS, modern payment technology, wash/dry/fold operations, employee management, store marketing, remote business management, revenue reconciliations and more.
Existing Cents and CCI customers are already seeing the results of this partnership.
“The Cents and CCI integration is seamless and makes it so much easier for our customers to pay for drop-off services and over-the-counter supplies using the laundry card,” says Matthew Maggiore of Sunrise Laundry, Merrillville, Ind. “My attendants do not have to handle cash, and, as an owner, that eliminates any trust issues that come up. All my attendants need to do is type the card number in and the order is paid. It makes it all so much easier!”
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