Alliance Laundry Puts Chiavetta in Charge of Customer One Program

RIPON, Wis. — Alliance Laundry Systems has chosen Scott Chiavetta to lead the company’s Customer One team as vice president. He will also continue to oversee the Information Technology team in his current role as chief information officer.

The Customer One initiative is the cornerstone of the company’s customer-centric culture. It makes improving the customer’s experience, profitability and success the focus of every Alliance Laundry employee and ensures best practices in manufacturing, service and training, the company says.

“Scott’s insight, intellect and leadership experience position him to add substantial value to his team and the company,” says Mike Schoeb, Alliance Laundry president/CEO. “He will make an outstanding addition to our executive staff.”

Chiavetta has 13 years of management experience with Alliance Laundry. He graduated from the University of Wisconsin–Oshkosh with a bachelor’s degree in history and a master’s of business administration.

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