Coin-Op 101

The how-to's of running a coin-op.

Profit Center Predictions (Conclusion)

RIPON, Wis. — Providing a clean, safe store with reliable, working machines in the right location is the foundation of a successful coin laundry business.

Unfortunately, these basics aren’t always enough to differentiate your store from competitors who offer the same.

“The only way to be successful is to do what other stores aren’t doing,” says Oliver Lay, owner of Connecticut-based Wash Works. “All Laundromats offer washers and dryers, so you have to provide services that get customers to travel across town to go to your store.”

Profit Center Predictions (Part 1)

RIPON, Wis. — Providing a clean, safe store with reliable, working machines in the right location is the foundation of a successful coin laundry business.

Unfortunately, these basics aren’t always enough to differentiate your store from competitors who offer the same.

“The only way to be successful is to do what other stores aren’t doing,” says Oliver Lay, owner of Connecticut-based Wash Works. “All Laundromats offer washers and dryers, so you have to provide services that get customers to travel across town to go to your store.”

Five Considerations When Acquiring a Laundromat (Conclusion)

COMMERCE, Calif. — The purchase of a coin- or card-operated laundry can truly be a great investment.

Compared to other more traditional investments, laundries can offer a significantly higher return, with the added bonus of tremendous tax benefits.

When assessed alongside other entrepreneurial investments, laundries can offer comparable meaningful returns, but with a more passive involvement.

Five Considerations When Acquiring a Laundromat (Part 1)

COMMERCE, Calif. — The purchase of a coin- or card-operated laundry can truly be a great investment.

Compared to other more traditional investments, laundries can offer a significantly higher return, with the added bonus of tremendous tax benefits.

When assessed alongside other entrepreneurial investments, laundries can offer comparable meaningful returns, but with a more passive involvement.

Improving Laundry User Experience with Store Enhancements (Conclusion)

RIPON, Wis. — As an equipment distributor with almost a decade of experience in the laundry industry, John D. (J.D.) Dixon, president of Nashville-based National Laundry Equipment, has seen his fair share of vended laundries.

After years of identifying and following trends, and helping his customers give their stores a face-lift, Dixon put his experience to a personal test in 2014 when designing his own Laundromat.

Does a thoughtfully designed, well-organized, aesthetically pleasing store actually make a difference in customer experience?

Improving Laundry User Experience with Store Enhancements (Part 1)

RIPON, Wis. — As an equipment distributor with almost a decade of experience in the laundry industry, John D. (J.D.) Dixon, president of Nashville-based National Laundry Equipment, has seen his fair share of vended laundries.

After years of identifying and following trends, and helping his customers give their stores a face-lift, Dixon put his experience to a personal test in 2014 when designing his own Laundromat.

Does a thoughtfully designed, well-organized, aesthetically pleasing store actually make a difference in customer experience?

Lasting Impressions That Boost Customer Loyalty (Conclusion)

RIPON, Wis. — Whether a consumer is deciding between which grocery store or Laundromat to frequent, they want to get the most out of their money while receiving quality service and products.

Keep this key thought in mind when considering how to nurture and strengthen loyalty among both new and existing Laundromat customers.

From the moment a customer walks in the door to when they remove their last load from the dryer, every aspect of his or her experience must be on point.

Lasting Impressions That Boost Customer Loyalty (Part 1)

RIPON, Wis. — Whether a consumer is deciding between which grocery store or Laundromat to frequent, they want to get the most out of their money while receiving quality service and products.

Keep this key thought in mind when considering how to nurture and strengthen loyalty among both new and existing Laundromat customers.

From the moment a customer walks in the door to when they remove their last load from the dryer, every aspect of his or her experience must be on point.

Coin-Op 101: Store Owners Share Their Strategies for Success (Conclusion)

RIPON, Wis. — A national essay contest sponsored by Speed Queen® last spring invited store owners to share their success stories and tout tried-and-true marketing strategies.

From California to Connecticut, more than 50 store owners from across the country submitted their stories. In this month’s Coin-Op 101 column, three entrants share their insights on edging out the competition exclusively with American Coin-Op readers.

Q: What strategies help you retain and attract new customers?

Coin-Op 101: Store Owners Share Their Strategies for Success (Part 1)

RIPON, Wis. — A national essay contest sponsored by Speed Queen® last spring invited store owners to share their success stories and tout tried-and-true marketing strategies.

From California to Connecticut, more than 50 store owners from across the country submitted their stories. In this month’s Coin-Op 101 column, three entrants share their insights on edging out the competition exclusively with American Coin-Op readers.

Q: Describe your background and store(s) demographics.

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