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Survey: One-Third of Coin-Op Laundry Owners Spend More Than 40 Hours a Week at Store(s)

Bruce Beggs |

CHICAGO — For more than one-third of coin laundry owners polled in this month’s American Coin-Op Wire survey, they spend more time managing their properties each week than the average full-time employee.

A large share of owners and operators—34.9%—spend 21 to 40 hours on site, another 28.6% spend 20 hours of less, and less than 2% spend no time at their stores. But for the remaining 34.9%, they are on site 41 to 50 hours (11.1%), 51 to 60 hours (14.3%) or more than 60 hours a week (9.5%).

Most respondents—82.5%—spend at least part of their weekends on work-related tasks, while 66.7% spend some nights tending to their store(s).

Roughly 45% spend at least part of their days off on work-related tasks, while 34.9% spend a portion of their holidays. Twenty-seven percent acknowledged spending some “family time” on work. Only 11.1% report they do not work at or for their stores during any of these times.

Nearly 70% of respondents do not employ a laundry manager, and some 52% say they never spend a week or more away from their store(s). Nearly 59% believe their presence at their store(s) improves business; 36.5% say they’re not sure, and 4.8% say their presence doesn’t improve business.

More than three-quarters of respondents (77.4%) have surveillance equipment installed in their store(s), and 63.5% says this equipment allows them to monitor store activity remotely.

While the Wire survey presents a snapshot of readers’ viewpoints at a particular moment, it should not be considered scientific.

Subscribers to Wire e-mails—distributed twice weekly—are invited to take a brief industry survey anonymously online each month. All self-service laundry owners and operators are encouraged to participate, as a greater number of responses will help to better define operator opinions and industry trends.

To sign up for the Wire, click the “Subscriptions” button at the top right-hand corner of this page and follow the instructions.

About the author

Bruce Beggs

American Trade Magazines LLC

Editorial Director, American Trade Magazines LLC

Bruce Beggs is editorial director of American Trade Magazines LLC, including American Coin-Op, American Drycleaner and American Laundry News. He was the editor of American Laundry News from November 1999 to May 2011. Beggs has worked as a newspaper reporter/editor and magazine editor since graduating from Kansas State University in 1986 with a bachelor’s degree in journalism and mass communications. He and his wife, Sandy, have two children.

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