Operations

Time for a Change: Moving Away from Quarters

Paul Partyka |

NEW ORLEANS — For years, quarters and self-service laundry owners were the...

Equipment Replacement Cost/Benefit Analysis: Change or Die

Jason Hicks |

NEW ORLEANS — Coin laundry operators often wonder if they should replace...

Garment Care: Get the Drop on Competitors

Paul Partyka |

NEW ORLEANS — Establishing the best drop-off service can be as easy as...

Marketing Can Work, with Some Effort

Paul Partyka |

NEW ORLEANS — When someone mentions the self-service laundry industry,...

Clean Educational Session: Tips for Keeping Energy Costs Down

Paul Partyka |

NEW ORLEANS — Saving energy and reducing maintenance costs are top on the...

Despite Tough Times, Optimism Prevails

Paul Partyka |

How are your fellow operators coping in these challenging times? While the...

A Little Clean Fun (Part 1 of 2)

Paul Partyka |

What’s a Clean Show without a little fun, especially in New Orleans? While...

Troubleshooting Can Prevent Unnecessary, Expensive Service Calls

Robert Small |

When coin-operated washers and dryers stop working, the immediate reaction...

Success Involves More Than Demographics

Rob Bodner |

How do you know if you have the “perfect” location? Some entrepreneurs...

Running Your Laundry, Maintaining Your Sanity

Stephen M. Bean |

Like most of you, I own a business. In fact, I own two of them: a 5,500-...

What Does the Customer Want?

Jim Kell |

Recently, while discussing the development of a new, 3,150-square-foot...

Doing Business in Rough Areas Requires an Extensive Checklist

Rob Bodner |

The Wild West. That’s how some self-service laundry owners and...

Attracting Customers (Part 4 of a Series)

Paul Partyka |

There’s always room for improvement, so we asked manufacturers,...

Don't Forget Training (Part 3 of a Series)

Paul Partyka |

There’s always room for improvement, so we asked manufacturers,...

Don’t Let Utilities Curtail Profits: Finding the Right Hot-Water System Is Essential

With natural and LP gas on an ever-escalating track, your utilities are...

Give Customers a Look Inside (Part 2 of a Series)

Paul Partyka |

There’s always room for improvement, so we asked manufacturers,...

Coin Laundry Owner Launches New Company for Custom Detergent

Jason Hicks |

TRAVERSE CITY, Mich. — Jim Legato, owner of Eastfield Laundry in Traverse...

Employees a Must (Part 1 of a series)

Paul Partyka |

There’s always room for improvement, so we asked manufacturers,...

The Attendant Dilemma

Bob Getschel |

How many of you actually do your own wash, dry and fold? I’m sure it’s not...

Training Sets the Tone: Novice Employees Can Benefit from a Training Guide

Howard Scott |

I recently observed a coin laundry owner training a new staffer. I watched...

Asking Yourself the Right Questions Can Simplify the Expansion Process

Rob Bodner |

Opening your first store was loads of fun, and you worked hard to make it...

How Do You Know if It's Time to Raise Vend Prices?

Karl Hinrichs |

To increase vend prices or not? That is the question. Before we answer it...

Marketing Can Boost Profits, but Requires Planning

Rob Bodner |

Before I start, I want to offer a word of caution on marketing for those...

Proper Store Design Leads to Good Customer Flow

Paul Partyka |

How hard could it be to properly design a coin laundry? You might be...

The Dollar Coin Makes Sense

It’s the same old story that elicits complaints from storeowners across...

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