Howard Scott

Make This Tax Season Work for Your Benefit

Howard Scott |

PEMBROKE, Mass. — Tax time is here again. You know the drill. You...

In Tough Times, The Tough Get Going

Howard Scott |

PEMBROKE, Mass. — At almost every Laundromat I stop at these days, I...

Resolving Conflicts

Howard Scott |

PEMBROKE, Mass. — I recently spent time at a Laundromat and observed...

Creating a Visual Identity

Howard Scott |

PEMBROKE, Mass. — “Why should I spend money on an identity when I spell...

Building from the Ground Up?

Howard Scott |

CHICAGO — An American Coin-Op columnist recently suggested that buying...

Motivating Employees

Howard Scott |

CHICAGO — You might have one or two employees. They’re not highly paid....

On Second Thought

Howard Scott |

CHICAGO — I recently received an interesting e-mail from a Laundromat...

Embrace Your Customer Base

Howard Scott |

CHICAGO — I recently visited a Laundromat in southern Florida, and noticed...

Update and Improve Profits

Howard Scott |

To update or not? You have purchased an existing Laundromat, and it’s in...

It's Time To Demand Enthusiasm

Howard Scott |

CHICAGO — For my money, Enterprise Rent-A-Car is the No. 1 company in...

Being a Problem-Solver

Howard Scott |

It’s endless. Customers leaving litter on the folding tables. Children...

The Art of People Management

Howard Scott |

It’s tough to talk about people management, because everyone has their own...

Pondering the Ideal Location

Howard Scott |

When it comes to choosing a good store location, everyone seems to have...

Be Proactive with Tax Preparation

Howard Scott |

Now that the holiday season is here, it’s getting close to tax time — if...

Knowing About Drycleaning Can Make Your Extra Services Stand Out

Howard Scott |

If you offer drop-off drycleaning or are thinking about handling...

Put the Power of Word of Mouth to Good Use

Howard Scott |

Everyone knows that word-of-mouth advertising is the best form of winning...

Be Skeptical of Expert Advice

Howard Scott |

A major ($16 million in sales) drycleaning and Laundromat corporation...

Poor Communication Skills Can Hurt Your Laundry Business

Howard Scott |

How many times a day do you hear the word “huh?” Is “Say what?” a common...

Events Put Your Store on the Map

Howard Scott |

Most people probably don’t tie the words “event” and “self-service laundry...

Working on the Outside

Howard Scott |

Most people probably like the fact that they leave work at 5 p.m. or so...

Some Simple Ratios Can Help Form a Snapshot of Your Store

Howard Scott |

Simple guidelines can be just the thing to obtain a memorable snapshot of...

Help Your Customers: A Little Cleaning Knowledge Goes a Long Way

Howard Scott |

Your service helps customers clean their clothes. Why not give them tips...

Running a Coin Laundry in the Big Apple

Howard Scott |

During a recent five-day trip to New York City, I spent part of time...

When a Competing Store Closes, Be Aggressive

Howard Scott |

A competitor is going out of business next week. Its downfall started six...

Make Sure to Use All of Your Accountant’s Skills

Howard Scott |

Most laundry owners use their accountants as narrowly focused clerks who...

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