Howard Scott

Parking: Make Your Case for the Space

Howard Scott |

PEMBROKE, Mass. — In my small town, there are six coffee shops. One...

Coin Laundry Employee Development Takes Time, Worth Effort

Howard Scott |

PEMBROKE, Mass. — You hire a new staffer and put her through your training...

Share Coin Laundry Profit Through Employee Bonuses

Howard Scott |

PEMBROKE, Mass. — Most coin laundry owners don’t give Christmas bonuses to...

When the Taxman Comes (Conclusion)

Howard Scott |

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

When the Taxman Comes (Part 1)

Howard Scott |

PEMBROKE, Mass. — Most “Laundromateurs” wonder if they are paying too much...

Make Owning Chain of Coin Laundries Your Goal

Howard Scott |

PEMBROKE, Mass. — Data shows that 35% of Laundromat operators own multiple...

Coin-Op Owners: Know Your Operating Numbers

Howard Scott |

PEMBROKE, Mass. — Your Laundromat’s operating numbers should be as easy...

Cautious, Customer-Friendly Collections

Howard Scott |

PEMBROKE, Mass. — I was in a Laundromat one busy Saturday morning when the...

Leading a Purposeful Life

Howard Scott |

PEMBROKE, Mass. — Everything I’ve written over the years has suggested...

Your Coin-Op Attendant as Teacher

Howard Scott |

PEMBROKE, Mass. — You view your attendant as a general factotum,...

How Are Your Coin Laundry Sales … and Why?

Howard Scott |

PEMBROKE, Mass. — Are my sales up or down? It’s a question you must ask...

Now Hiring: Keep Those Interview Questions Coming

Howard Scott |

PEMBROKE, Mass. — You need to hire a staffer, but how do you go about the...

Store Traffic: Finding a Better Balance

Howard Scott |

PEMBROKE, Mass. — Sometimes, your store is overly busy. Other times, it...

Know Customers or No Customers?

Howard Scott |

PEMBROKE, Mass. — You’ve heard the expression, “Know your customer.” But...

How to Handle a Tax Audit

Howard Scott |

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Offering Kid-Friendly Environment is Important, Needed Service

Howard Scott |

PEMBROKE, Mass. — Kids come into the Laundromat with their parents. Often...

Ol’ Flyer Can Still Work Its Magic

Howard Scott |

PEMBROKE, Mass. — Want to do something to perk up your business without...

What Will Your Obituary Say About You?

Howard Scott |

PEMBROKE, Mass. — This is not a column from which you are going to learn...

Laundry Financing Can Be Had for Good Investment

Howard Scott |

PEMBROKE, Mass. — Laundromateurs tell me if they only could get their...

Laugh, and the World Will Launder at Your Store

Howard Scott |

PEMBROKE, Mass. — Humor and a coin laundry doesn’t exactly sound like a...

Distributor Relationship Advice

Howard Scott |

PEMBROKE, Mass. — One of the pivotal relationships for your business is...

Family Business Can Mean Trouble

Howard Scott |

PEMBROKE, Mass. — As many of you don’t reside in Massachusetts, I thought...

Grow Your Laundry One Little Idea at a Time

Howard Scott |

PEMBROKE, Mass. — Just like your business grows one customer at a time,...

Flushing Out the Restroom Issue (Part 2 of 2)

Howard Scott |

PEMBROKE, Mass. — Let’s examine a delicate subject: the bathroom for...

Flushing Out the Restroom Issue (Part 1 of 2)

Howard Scott |

PEMBROKE, Mass. — Let’s examine a delicate subject: the bathroom for...

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