Coin-Op 101

Marketing can be Simple Stuff

Mark Benson |

CHICAGO — Here’s the pitch: “I have the perfect product for you. You’re...

Collecting Natural Gas Savings

Jason Hicks |

LOUDON, Tenn. — With the cost of utilities weighing heavily on many coin...

Starting Over in New Orleans

Paul Partyka |

NEW ORLEANS — It’s almost impossible to find something that everyone...

Scrambling Time

Mark Benson |

CHICAGO — I got in Friday morning by 6 a.m. My primary purpose was to deal...

Comfort Vs. Profitability

Dion Marcionetti |

CHICAGO — Technology and the coin laundry business: They’re like oil and...

There is More to the Story

Robert J. Renteria |

CHICAGO — I refer to demographics as a misleading chart that only paints a...

The Big Gamble: Starting Over

Paul Partyka |

LEWISTOWN, Pa. — Texas hold ’em, the poker game, has enjoyed great...

Being Part of a Team

Mark Benson |

CHICAGO — Your employees are your ambassadors, it’s important to treat...

Creating a Game Plan

Robert J. Renteria |

CHICAGO — Attracting customers and pricing are two topics that always get...

One With the Community

Paul Partyka |

CICERO, Ill. — While many people know that Al Capone built his criminal...

Staying Ahead of the Competition

Robert J. Renteria |

CHICAGO — Coin laundry owners, like other business owners, have a lot on...

Finding the Dream Location

Robert J. Renteria |

CHICAGO — When it comes to finding a location for a new store, do these...

The Ideal Site

Robert J. Renteria |

CHICAGO — When it comes to finding a location for a new store, two things...

What a Week

Mark Benson |

CHICAGO, Ill. — Many days at the laundry can be broken down into simple...

More Than Just Hot Air

Jason Hicks |

GRANBURY, Texas — Dryer manufacturers are often touting the benefits of...

Attracting Customers

Robert J. Renteria |

CHICAGO, Ill. — In my last column, I wrote about how some operators get...

Extracting a Solution

Hannah Miller |

SYLVA, N.C. — After another round of gas price hikes came blowing in on...

Folding Table Justice

Mark Benson |

CHICAGO, Ill. — Rumors of its beauty have circulated among customers for...

Why Customers Choose You

Robert J. Renteria |

CHICAGO, Ill. — When times get tough, everyone wants to take a closer look...

Making a Connection

Jason Hicks |

INDIANAPOLIS — A lot of coin laundries use extra profit centers to bring...

'Green' Operator Succeeds

Paul Partyka |

PORTLAND, ME — Why did you become part of the coin laundry industry? I’m...

Back in the Game

Mark Benson |

CHICAGO, Ill. — If there’s one thing for certain in this industry, it’s...

The Proper Equipment Mix

Dion Marcionetti |

CHICAGO — There are three keys to building a strong coin laundry —...

A True Texas Gathering Place

Paul Partyka |

SNYDER, Texas  — It’s long been said that coin laundries are many things...

Don't Let Problems Drain You

Don Miller |

CHICAGO — I guess if some of you maintenance “beginners” are back for more...

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