Coin-Op 101

Cashless Systems: Q&A (Part 4 of 4: Web Exclusive)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 3 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 2 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 1 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Playing ‘For Sale by Owner’ Game is Risky

Robert J. Renteria |

CHICAGO — “You got the best deal ever.” The new buyer told me that...

Resolving Conflicts

Howard Scott |

PEMBROKE, Mass. — I recently spent time at a Laundromat and observed...

Paint Picture of Your Store for Customers (Part 2 of 2)

J.D. Dixon |

NASHVILLE, Tenn. — It’s no secret that millions of people, and an...

Paint Picture of Your Store for Customers (Part 1 of 2)

J.D. Dixon |

NASHVILLE, Tenn. — It’s no secret that millions of people, and an...

Creating a Visual Identity

Howard Scott |

PEMBROKE, Mass. — “Why should I spend money on an identity when I spell...

Building from the Ground Up?

Howard Scott |

CHICAGO — An American Coin-Op columnist recently suggested that buying...

Multiple Stores, Multiple Family Members (Part 2 of 2)

Paul Partyka |

ST. PAUL, Minn. — Randy and Tami Fett own four self-service laundries...

Multiple Stores, Multiple Family Members (Part 1 of 2)

Paul Partyka |

ST. PAUL, Minn. — Randy and Tami Fett own four self-service laundries...

Light at the End of the Tunnel?

Robert J. Renteria |

CHICAGO — During the past several years, our industry, like other...

Motivating Employees

Howard Scott |

CHICAGO — You might have one or two employees. They’re not highly paid....

Making Choices; Following the ‘Success’ Formula

Robert J. Renteria |

CHICAGO — During the past year, numerous people have asked me the same...

Is Trouble Lurking on your Roof? (Part 2)

Miles Waters |

CHICAGO — While your Laundromat roof may be out of sight, it should be on...

Is Trouble Lurking on your Roof? (Part 1)

Miles Waters |

CHICAGO — While your Laundromat roof may be out of sight, it should be on...

Customer Comfort Counts

Paul Partyka |

CHICAGO — When designing a self-service laundry, have you ever...

On Second Thought

Howard Scott |

CHICAGO — I recently received an interesting e-mail from a Laundromat...

Self-Service Laundries: Still a Worthwhile Investment?

Robert J. Renteria |

CHICAGO — In an economy where people are still losing their jobs, houses,...

Window Glass: An Energy Loser

Bruce Lang |

PALO ALTO, Calif. — One key challenge regarding energy efficiency in...

Preventive Maintenance: Q&A Time

Lee Ferguson |

CHICAGO — In this article, I tackle questions submitted by operators.Q: My...

Is it Time to Build New?

Robert J. Renteria |

CHICAGO — I get many e-mails regarding building a laundry in today’s...

Preventive Maintenance: Tools of the Trade

Lee Ferguson |

CHICAGO — If you’ve read my columns, I hope you realize that performing...

Laundry Tips for 2011

Robert J. Renteria |

CHICAGO — If you’re looking to build business a bit more this year, it...

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