Coin-Op 101

Li Opens Doors to San Francisco Laundromat

Staff Writer |

SAN FRANCISCO – Operations are in full swing here for Lily Li and her...

Your Coin-Op Attendant as Teacher

Howard Scott |

PEMBROKE, Mass. — You view your attendant as a general factotum,...

Staying Focused During Trying Times

Robert J. Renteria |

CHICAGO — I know that, given today’s economic climate, it is hard to stay...

Dry Cleaner Can Create ‘One-Stop Shop’ by Adding Coin Laundry (Conclusion)

Jason Fleck |

SPRING HILL, Fla. — A successful dry cleaning business can provide you...

How Are Your Coin Laundry Sales … and Why?

Howard Scott |

PEMBROKE, Mass. — Are my sales up or down? It’s a question you must ask...

Going Industrial: Quality Linen Makes the Leap from Coin (Conclusion)

SALISBURY, Md. — By successfully serving small commercial accounts from...

Going Industrial: Quality Linen Makes the Leap from Coin (Part 1)

SALISBURY, Md. — By successfully serving small commercial accounts from...

Now Hiring: Keep Those Interview Questions Coming

Howard Scott |

PEMBROKE, Mass. — You need to hire a staffer, but how do you go about the...

What to Look For in Coin Laundry Distributor

Nick Luzecky |

SPRINGFIELD, Mo. — As an entrepreneur in the laundry business, you’ve...

North Dakota Fracking: A Gold Rush of Coin-Op Opportunities (Conclusion)

Carlo Calma |

WILLISTON, N.D. — A four-hour drive northwest from Bismarck, N.D., will...

North Dakota Fracking: A Gold Rush of Coin-Op Opportunities (Part 1)

Carlo Calma |

WILLISTON, N.D. — A four-hour drive northwest from Bismarck, N.D., will...

Calvary Laundromat: Attendants and Atmosphere Energize Customers (Conclusion)

Hannah Miller |

RALEIGH, N.C. — The yellows, blues, greens and shades of red at Calvary...

Calvary Laundromat: Attendants and Atmosphere Energize Customers (Part 1)

Hannah Miller |

RALEIGH, N.C. — The yellows, blues, greens and shades of red at Calvary...

Store Traffic: Finding a Better Balance

Howard Scott |

PEMBROKE, Mass. — Sometimes, your store is overly busy. Other times, it...

Taking Advantage of Opportunities to Upsell

Dion Marcionetti |

ADDISON, Ill. — Super-size it. Would you like peppers? Would you like to...

Know Customers or No Customers?

Howard Scott |

PEMBROKE, Mass. — You’ve heard the expression, “Know your customer.” But...

The Elements of Being Customer-Friendly (Part 5)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 4)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 3)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

Holiday Stain-Removal Tips

Staff Writer |

WASHINGTON — With your coin laundry customers no doubt bringing in...

The Elements of Being Customer-Friendly (Part 2)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 1)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

How to Handle a Tax Audit

Howard Scott |

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Offering Kid-Friendly Environment is Important, Needed Service

Howard Scott |

PEMBROKE, Mass. — Kids come into the Laundromat with their parents. Often...

Industry Vets Back Again to SUDS Your DUDS

MILWAUKEE — From the mid-’80s until 2000, Sean O’Byrne’s family operated...

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