Coin-Op 101

Now Hiring: Keep Those Interview Questions Coming

Howard Scott |

PEMBROKE, Mass. — You need to hire a staffer, but how do you go about the...

What to Look For in Coin Laundry Distributor

Nick Luzecky |

SPRINGFIELD, Mo. — As an entrepreneur in the laundry business, you’ve...

North Dakota Fracking: A Gold Rush of Coin-Op Opportunities (Conclusion)

Carlo Calma |

WILLISTON, N.D. — A four-hour drive northwest from Bismarck, N.D., will...

North Dakota Fracking: A Gold Rush of Coin-Op Opportunities (Part 1)

Carlo Calma |

WILLISTON, N.D. — A four-hour drive northwest from Bismarck, N.D., will...

Calvary Laundromat: Attendants and Atmosphere Energize Customers (Conclusion)

Hannah Miller |

RALEIGH, N.C. — The yellows, blues, greens and shades of red at Calvary...

Calvary Laundromat: Attendants and Atmosphere Energize Customers (Part 1)

Hannah Miller |

RALEIGH, N.C. — The yellows, blues, greens and shades of red at Calvary...

Store Traffic: Finding a Better Balance

Howard Scott |

PEMBROKE, Mass. — Sometimes, your store is overly busy. Other times, it...

Taking Advantage of Opportunities to Upsell

Dion Marcionetti |

ADDISON, Ill. — Super-size it. Would you like peppers? Would you like to...

Know Customers or No Customers?

Howard Scott |

PEMBROKE, Mass. — You’ve heard the expression, “Know your customer.” But...

The Elements of Being Customer-Friendly (Part 5)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 4)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 3)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

Holiday Stain-Removal Tips

Staff Writer |

WASHINGTON — With your coin laundry customers no doubt bringing in...

The Elements of Being Customer-Friendly (Part 2)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

The Elements of Being Customer-Friendly (Part 1)

Bruce Beggs |

CHICAGO — How would your customers describe your coin laundry? Would they...

How to Handle a Tax Audit

Howard Scott |

PEMBROKE, Mass. — You open a letter from the IRS: You are being audited....

Offering Kid-Friendly Environment is Important, Needed Service

Howard Scott |

PEMBROKE, Mass. — Kids come into the Laundromat with their parents. Often...

Industry Vets Back Again to SUDS Your DUDS

MILWAUKEE — From the mid-’80s until 2000, Sean O’Byrne’s family operated...

Ol’ Flyer Can Still Work Its Magic

Howard Scott |

PEMBROKE, Mass. — Want to do something to perk up your business without...

40-Year Uniform Rental Vet Celebrates Laundromat Opening

Staff Writer |

ROSLINDALE, Mass. — Owner Jim Coletti recently celebrated the grand...

Let’s Make a Deal (Part 2 of 2)

Paul Partyka |

CHICAGO — Whether you are buying your second store or selling your fourth...

Let’s Make a Deal (Part 1 of 2)

Paul Partyka |

CHICAGO — Whether you are buying your second store or selling your fourth...

Commercial Accounts: How to Market Yourself and Grow Your Business

Todd Santoro |

OMAHA, Neb. — Every business requires a steady stream of revenue in order...

What Will Your Obituary Say About You?

Howard Scott |

PEMBROKE, Mass. — This is not a column from which you are going to learn...

Laundry Financing Can Be Had for Good Investment

Howard Scott |

PEMBROKE, Mass. — Laundromateurs tell me if they only could get their...

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