Coin-Op 101

Timing Is Everything: Former Salon Owner’s Laundry Is a Cut Above

Paul Partyka |

In 1993, Deborah Miller was a partner in a California hair salon. After...

Reorganizing with a Fresh Perspective

Mark Benson |

When you own or operate a small business, it can become an obsession. The...

Dollar Coins or Quarters? Dual Coin Slots Give Customers a Choice

Hannah Miller |

In the 30 washers and 26 dryers at James “Tony” Oxendine’s new laundry in...

Help Your Customers: A Little Cleaning Knowledge Goes a Long Way

Howard Scott |

Your service helps customers clean their clothes. Why not give them tips...

Laundry Visits Bring Balance to ER Doctor’s Life

Paul Partyka |

PASCAGOULA, Miss. — While Dr. Eric Lucas may not find everything that...

A Business within a Business: Running a Drop-Off Service as a Separate Entity

Paul Partyka |

Like other owners, Stephen Banko Jr., who has spent about five years in...

Economic Woes Signal Time to Go on the Attack

Robert J. Renteria |

When the economy has tightened up, it’s the perfect time to be more...

Running a Coin Laundry in the Big Apple

Howard Scott |

During a recent five-day trip to New York City, I spent part of time...

Celebrating Holidays at the Store Brings Joy, Customer Retention

Mark Benson |

It’s that time again. The holidays are right around the corner. I’m having...

The Coin Laundry Business Is Looking Pretty Good

Robert J. Renteria |

The old days of merely collecting quarters and running a dark and dirty...

When a Competing Store Closes, Be Aggressive

Howard Scott |

A competitor is going out of business next week. Its downfall started six...

Make Sure to Use All of Your Accountant’s Skills

Howard Scott |

Most laundry owners use their accountants as narrowly focused clerks who...

The Economy Affects Your Customers More Than Your Store

Mark Benson |

The nation’s tough financial times are a big topic in my Laundromat....

Finding the Right Distributor

Robert J. Renteria |

I get calls from coin laundry owners from across the United States asking...

Expanding Business Is No Small Potatoes

Paul Partyka |

EMMETT, Idaho — Last December, the husband and wife team of Dave and...

Everyday Heroes: Kasim, Owner of the Wash Zone, New Orleans

Dawn Nagle |

NEW ORLEANS — Casey Kasim, owner of the Wash Zone, New Orleans, remains...

Looking for the Perfect Laundry? Make Your Own Through Compromise

Robert J. Renteria |

Many investors come to me and tell me what they are looking for when it...

Everyday Heroes

Dawn Nagle |

NEW ORLEANS — Driving through the 9th Ward in New Orleans, I was...

A Note to Newcomers

Mark Benson |

CHICAGO — So you’re new to the business. Welcome. Jump on in, the water’s...

Putting Your Best Foot Forward: Approaching Customers as a Relationship

Robert J. Renteria |

This is a pretty simple business, when it comes right down to it. The...

Building a Foundation

Paul Partyka |

SANTA PAULA, Calif. — When Chris Malcolm opened his first coin laundry...

Five Things to do for Summer

Mark Benson |

CHICAGO — We’ve just endured a terrible winter in the Chicago area. The...

Do You Have Enough Money to Buy an Existing Coin Laundry?

Robert J. Renteria |

It’s the American dream to be your own boss and own your very own business...

The 10-Year Plan

Paul Partyka |

TRAVERSE CITY, Mich. — You have probably heard this story before: An...

Make Slow Days Special

Mark Benson |

CHICAGO — Why would anyone want to spend their Wednesday night, especially...

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