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Survey: 2010 a Down Year; Price Hikes Coming

Paul Partyka |

CHICAGO — More than half of the respondents say 2010 was below average (...

Survey: Winter’s Wonders, Woes

Paul Partyka |

CHICAGO — Are you in a better mood during the holidays? Respondents are...

Survey: Exposing Industry Myths

Paul Partyka |

CHICAGO — During the past two years, it was common to label the self-...

Survey: A Little Sprucing Up Can Go a Long Way

Paul Partyka |

CHICAGO — When it comes to improving the industry, little things can have...

Survey: The Makings of a ‘Great’ Laundry

Paul Partyka |

CHICAGO — What separates the “great” stores from the “good” stores? What...

Survey: Watching That Customer Base

Paul Partyka |

CHICAGO — Operators often cite “customer base” as a business barometer....

Survey: The Best and the Worst

Paul Partyka |

If you’re dragging on a Wednesday during the fall, that’s not uncommon for...

Survey: ‘Active’ Children, Irresponsible Attendants Stress Out Operators

Paul Partyka |

CHICAGO — What work-related situation causes your blood pressure to rise?...

Survey: Respondents Favor Certain Healthcare Reforms, Oppose Bill

Paul Partyka |

CHICAGO — While survey respondents favor certain aspects of the recently...

Survey: Operators Not Sold on Marketing

Paul Partyka |

CHICAGO — Do you market your self-service laundry? Is marketing overrated...

Survey: Good News on Gas Bills, Large Equipment

Paul Partyka |

CHICAGO — Many operators had lower gas bills this winter. Larger equipment...

Operators Acquire Variety of Skills, but Put Too Much Trust in Others, Survey Shows

Paul Partyka |

CHICAGO — What have you learned since you joined the business? Have there...

Majority of Operators Met Business Goals in 2009, Survey Says

Paul Partyka |

CHICAGO — Have you made any resolutions for 2010? If you haven’t, you’re...

Survey: Fewer Customer Visits, Higher Expenses Plague Owners in 2009

Paul Partyka |

CHICAGO — All types of businesses faced challenges in 2009, and self-...

Laundry Owners Have Much for which to be Thankful

Paul Partyka |

CHICAGO — You may be surprised to learn that self-service laundry owners...

What’s Hot, What’s Not

Paul Partyka |

CHICAGO — American Coin-Op’s Wire survey this month examines customer...

Survey: Three-Quarters of Laundry Owners Who Offer Commercial Work Find Good Profit

Paul Partyka |

CHICAGO — How many times have you thought about the perfect extra service...

Summertime Blues: Survey Shows Summer Means Slow Business for Laundries

Paul Partyka |

CHICAGO — For some, summer is all about fun. If you’re a self-service...

Economy Has Operators Thinking Twice about Gambling, Survey Says

Paul Partyka |

CHICAGO — Would you ever offer some type of gambling (lottery tickets,...

Survey: Operators Are Divided on Going Cashless

Paul Partyka |

CHICAGO — While the benefits of switching to a cashless operation have...

Most Operators Are Happy with Distributors, but Would Consider Change, Survey Says

Paul Partyka |

CHICAGO — Mention the word “distributor” to a self-service laundry...

Nearly Half of Laundry Owners Would Like to See a Straight Tax Cut, Survey Says

Paul Partyka |

CHICAGO — There are a variety of ways to stimulate an industry. According...

Survey: Owners Wear Many Hats; Most Believe They Are Great at Customer Service

Paul Partyka |

CHICAGO — What type of owner are you? Coin laundry owners were asked to...

Survey: Some Operators Expected Good News, but Most See Higher Gas Bills

Paul Partyka |

CHICAGO — It seems that every time you turn on the news or pick up a...

Nearly Half of Coin Laundry Owners Give Industry Image a 'C' Grade

Paul Partyka |

CHICAGO — Were you pleased when you received a ‘C’ as a grade in school? I...

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