Your Views

New Laundry Opening Nearby is Source of Concern: Survey

Bruce Beggs |

CHICAGO — When a new laundry opens in your area, how do you react? Are you...

Survey Asks What’s ‘Myth’ and What’s ‘Reality’

Bruce Beggs |

CHICAGO — When one enters the self-service laundry industry, it’s not...

Survey: Many Coin Laundry Owners Plan to Spruce Up Stores in 2016

Bruce Beggs |

CHICAGO — Nearly half (48.9%) of coin laundry owners are planning to...

Survey: Coin Laundry Biz ‘Somewhat Better’ for Majority in 2015

Bruce Beggs |

CHICAGO — The majority of coin laundry store owners polled (54.4%) say...

Survey: Always Some ‘Turkeys’ Out There, but Much to Give Thanks For

Bruce Beggs |

CHICAGO — Thanksgiving is coming up this month, so American Coin-Op asked...

Survey: Customer Service, Management Skills Vie for Title of ‘Greatest Strength’

Bruce Beggs |

CHICAGO — When it comes to assessing their “greatest strength,” coin...

Survey: Cleanliness Carries Most Weight in Coin-Op Success Formula

Bruce Beggs |

CHICAGO — When weighing factors that can contribute to a coin-op laundry’s...

Survey: For Many Operators, Sunday is Their Laundry’s Busiest Day

Carlo Calma |

CHICAGO — Sundays are the busiest day for many self-service laundries,...

Survey: No Change in 2015 Drop-Off Service Profits, Operators Predict

Carlo Calma |

CHICAGO — Roughly 56% of coin laundry store owners and operators believe...

Survey: Clean 2015 Attendees ‘Highly Likely’ to Patronize Exhibitors

Carlo Calma |

CHICAGO — The majority (75.0%) of operators who attended Clean 2015 in...

Survey: Majority of Coin Laundry Owners Satisfied with Distributor Relationship

Carlo Calma |

CHICAGO — Exactly half of the coin laundry owners and operators surveyed...

Survey: Daily Safety Audits Often Common Practice in Coin-Ops

Carlo Calma |

CHICAGO — Auditing a coin laundry store daily for any safety risks has...

Survey: Majority of Operators Believe They Provide ‘Above Average’ Service

Carlo Calma |

CHICAGO — Roughly 73% of coin laundry owners and operators believe their...

Survey: Exhibits Among Top Reasons for Attending Clean

Carlo Calma |

CHICAGO — Close to one-third of coin laundry owners and operators surveyed...

Survey: Promoting Store Specials Among Top Reasons for Using Social Media

Carlo Calma |

CHICAGO — More and more coin laundry store owners and operators are...

Survey: Operators List Gaining New Customers, Improving Sales Among 2014 Accomplishments

Carlo Calma |

CHICAGO — The majority of coin laundry owners and operators surveyed in...

Survey: 2014 Business ‘Somewhat Better,’ Compares to 2013 for Many Operators

Carlo Calma |

CHICAGO — Better than one-third of coin laundry operators polled (37.5%) ...

Survey: Absenteeism, Theft Among Top Employee Management ‘Nightmares’

Carlo Calma |

CHICAGO — An employee stealing money (21.1%), mishandling a customer...

Survey: Majority of Coin-Op Owners Find Success with Extra-Profit Centers

Carlo Calma |

CHICAGO — When it comes to offering “traditional” extra-profit centers,...

Survey: Majority of Coin Laundry Owners Report Customer Base Expansion

Charlie Thompson II |

CHICAGO — It’s always good to gain more customers each year, and the...

Survey: Laundromat Business ‘Same as Other Seasons’ During Heat of Summer

Charlie Thompson II |

CHICAGO — As the summer months start to heat up, the majority of...

Survey: Customer Input Key to Perfecting Equipment Mix

Carlo Calma |

CHICAGO — More and more laundry customers are flocking to 40- and 50-pound...

Survey: Word-of-Mouth Advertising Reigns Supreme for Laundromat Marketing

Carlo Calma |

CHICAGO — The majority of Laundromat owners and operators (45.2%) polled...

Survey: Cost of Cashless Conversion Doesn’t Captivate Majority of Operators

Carlo Calma |

CHICAGO — Roughly 28% of self-service laundry operators who responded to...

Survey: Rising Utility Costs Behind Majority of Laundromat Price Hikes

Carlo Calma |

CHICAGO — Meeting the demands of rising utility costs is the main reason...

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