Coin-Op 101

Store Creation: Build New or Rehab? (Part 2 of 2)

Bruce Beggs |

CHICAGO — You’ve come to a point where you’re considering opening a new...

Store Creation: Build New or Rehab? (Part 1 of 2)

Bruce Beggs |

CHICAGO — You’ve come to a point where you’re considering opening a new...

Tumbleweed Monopoly (Part 2 of 2)

Howard Scott |

MARFA, Texas — A well-known business strategy is to run two businesses...

Tumbleweed Monopoly (Part 1 of 2)

Howard Scott |

MARFA, Texas — A well-known business strategy is to run two businesses...

Rehabbing Existing Laundry is Popular Trend

Robert J. Renteria |

CHICAGO — Over the past year, I have seen more born-again laundries...

In Tough Times, The Tough Get Going

Howard Scott |

PEMBROKE, Mass. — At almost every Laundromat I stop at these days, I...

Cashless Systems: Q&A (Part 4 of 4: Web Exclusive)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 3 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 2 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Cashless Systems: Q&A (Part 1 of 4)

Bruce Beggs |

CHICAGO — Making the decision to shift your store’s payment system from...

Playing ‘For Sale by Owner’ Game is Risky

Robert J. Renteria |

CHICAGO — “You got the best deal ever.” The new buyer told me that...

Resolving Conflicts

Howard Scott |

PEMBROKE, Mass. — I recently spent time at a Laundromat and observed...

Paint Picture of Your Store for Customers (Part 2 of 2)

J.D. Dixon |

NASHVILLE, Tenn. — It’s no secret that millions of people, and an...

Paint Picture of Your Store for Customers (Part 1 of 2)

J.D. Dixon |

NASHVILLE, Tenn. — It’s no secret that millions of people, and an...

Creating a Visual Identity

Howard Scott |

PEMBROKE, Mass. — “Why should I spend money on an identity when I spell...

Building from the Ground Up?

Howard Scott |

CHICAGO — An American Coin-Op columnist recently suggested that buying...

Multiple Stores, Multiple Family Members (Part 2 of 2)

Paul Partyka |

ST. PAUL, Minn. — Randy and Tami Fett own four self-service laundries...

Multiple Stores, Multiple Family Members (Part 1 of 2)

Paul Partyka |

ST. PAUL, Minn. — Randy and Tami Fett own four self-service laundries...

Light at the End of the Tunnel?

Robert J. Renteria |

CHICAGO — During the past several years, our industry, like other...

Motivating Employees

Howard Scott |

CHICAGO — You might have one or two employees. They’re not highly paid....

Making Choices; Following the ‘Success’ Formula

Robert J. Renteria |

CHICAGO — During the past year, numerous people have asked me the same...

Is Trouble Lurking on your Roof? (Part 2)

Miles Waters |

CHICAGO — While your Laundromat roof may be out of sight, it should be on...

Is Trouble Lurking on your Roof? (Part 1)

Miles Waters |

CHICAGO — While your Laundromat roof may be out of sight, it should be on...

Customer Comfort Counts

Paul Partyka |

CHICAGO — When designing a self-service laundry, have you ever...

On Second Thought

Howard Scott |

CHICAGO — I recently received an interesting e-mail from a Laundromat...

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