Coin-Op 101

Celebrating Holidays at the Store Brings Joy, Customer Retention

Mark Benson |

It’s that time again. The holidays are right around the corner. I’m having...

The Coin Laundry Business Is Looking Pretty Good

Robert J. Renteria |

The old days of merely collecting quarters and running a dark and dirty...

When a Competing Store Closes, Be Aggressive

Howard Scott |

A competitor is going out of business next week. Its downfall started six...

Make Sure to Use All of Your Accountant’s Skills

Howard Scott |

Most laundry owners use their accountants as narrowly focused clerks who...

The Economy Affects Your Customers More Than Your Store

Mark Benson |

The nation’s tough financial times are a big topic in my Laundromat....

Finding the Right Distributor

Robert J. Renteria |

I get calls from coin laundry owners from across the United States asking...

Expanding Business Is No Small Potatoes

Paul Partyka |

EMMETT, Idaho — Last December, the husband and wife team of Dave and...

Everyday Heroes: Kasim, Owner of the Wash Zone, New Orleans

Dawn Nagle |

NEW ORLEANS — Casey Kasim, owner of the Wash Zone, New Orleans, remains...

Looking for the Perfect Laundry? Make Your Own Through Compromise

Robert J. Renteria |

Many investors come to me and tell me what they are looking for when it...

Everyday Heroes

Dawn Nagle |

NEW ORLEANS — Driving through the 9th Ward in New Orleans, I was...

A Note to Newcomers

Mark Benson |

CHICAGO — So you’re new to the business. Welcome. Jump on in, the water’s...

Putting Your Best Foot Forward: Approaching Customers as a Relationship

Robert J. Renteria |

This is a pretty simple business, when it comes right down to it. The...

Building a Foundation

Paul Partyka |

SANTA PAULA, Calif. — When Chris Malcolm opened his first coin laundry...

Five Things to do for Summer

Mark Benson |

CHICAGO — We’ve just endured a terrible winter in the Chicago area. The...

Do You Have Enough Money to Buy an Existing Coin Laundry?

Robert J. Renteria |

It’s the American dream to be your own boss and own your very own business...

The 10-Year Plan

Paul Partyka |

TRAVERSE CITY, Mich. — You have probably heard this story before: An...

Make Slow Days Special

Mark Benson |

CHICAGO — Why would anyone want to spend their Wednesday night, especially...

Overselling Distributors and Why Coin Laundries Fail

Robert J. Renteria |

OK, this one should be a tough topic to swallow for some of the folks...

Careful Planning Can Help Prevent Problems

Mark Benson |

CHICAGO — Sitting four blocks from the Laundromat in a bathroom stall of a...

This Is Not a Stand-Alone Business Anymore

Robert J. Renteria |

The economy has affected major corporations, and it all flows downward,...

Sip, Soak & Surf

Paul Partyka |

CULVER CITY, Calif. — Have you ever thought about making a new mark in the...

Your Captive Audience

Mark Benson |

CHICAGO — Long before my father, Tom, got into the Laundromat business, he...

Owning a Coin Laundry Is Harder Than You Might Think

Robert J. Renteria |

Many of the potential investors that I meet on a daily basis believe that...

On Sovereign Ground

Paul Partyka |

SALAMANCA, N.Y. —When you enter PJ’s Laundry in Salamanca, N.Y., you can’t...

Always Open

Jim Gleeson |

NIAGARA FALLS, N.Y. — Some problems aren’t all that bad. After two years...

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